Jordan Ford

My first new car! Stopped at the dealership just to get some pricing on new cars, I knew my credit wasn’t the greatest so I was nervous! Just planned on getting some ro Stopped at the dealership just to get some pricing on new cars, I knew my credit wasn’t the greatest so I was nervous! Just planned on getting some rough numbers, didn’t plan on buying! Joel G. was the salesman helping me...he was polite, friendly, and NOT pushy! After I found a car I was interested in, we went to the finance/credit department where Paul took care of me. They got my payments within my comfort zone, explained all the paperwork, and he (Paul), even loaned me his glasses since I left mine at work! Then Aiden (spelling?!), sat in the car with me to explain all of the technology! I followed Joel to the gas station where they supplied me with a full tank of gas, and I was on my way home with my first ever new car! Overall it was a pleasant and non-pressure buying experience with a friendly staff...I would definitely recommend this dealership to my family and friends! More

Buying experience I recently bought a used focus from an extremely friendly and knowledgeable sales person named Shawndel Gordon. He was great to work with by taking th I recently bought a used focus from an extremely friendly and knowledgeable sales person named Shawndel Gordon. He was great to work with by taking the stress out of car buying. He went out of his way to make the experience simple, easy and reassuring. My 2nd purchase at Jordan, I'll do it again!! More

Trusting Salesman Buying a car in the past for me brings a sense of dread not knowing what salesman has what angle...but not with Shawndel Gordon. He was up front, prov Buying a car in the past for me brings a sense of dread not knowing what salesman has what angle...but not with Shawndel Gordon. He was up front, provided facts, transparent information and most of all focused on our needs and budget without any hassle. His friendliness and flexibility made the experience buying a car so much more fun. I recommend him to anyone. I have bought 10 plus cars and trucks new and used and by far he impressed me the most. As a business owner myself, this man has talent and will become a master of his trade. We thank him entirely. #teamshawndel More

Great Service Had our Escape in collision center for repair estimate. Scheduled work on Thursday for the following Monday. We are pleased with work done, and bei Had our Escape in collision center for repair estimate. Scheduled work on Thursday for the following Monday. We are pleased with work done, and being completed in time stated. We were only without our vehicle 1-1/2 days. Everyone we've encountered at Jordans in Service Dept and Collision Center have been very pleasant, seem knowledgeable and eager to please. More

Above and beyond I had a small problem with my turn signal on my truck.... and Louie (I did not get his last name)in the service department helped my son and I out. H I had a small problem with my turn signal on my truck.... and Louie (I did not get his last name)in the service department helped my son and I out. He went above and beyond the call of duty. And I just want to say thank you to him and let you know it is so very nice to have someone helping you that actually cares about the customer!!! And he even went out in the rain for us! He is an asset to your service department!! Signed a very grateful customer. More

ultimately a fair deal After being shocked to find out that the Jordan Way of pricing provided to me was off by a factor of 50 % on my payment, Jordan went above and beyond After being shocked to find out that the Jordan Way of pricing provided to me was off by a factor of 50 % on my payment, Jordan went above and beyond to make me happy and ultimately the deal worked out More

Service shop " Great Service"our F350 Truck bed was damaged. Tim Nelson notified us every step of the way. Tim and his crew repaired our unit to like new condi " Great Service"our F350 Truck bed was damaged. Tim Nelson notified us every step of the way. Tim and his crew repaired our unit to like new condition. Thanks and hats off to Tim Nelson and crew for a job well done. Hope the dealership recognizes the outstanding quality of workmanship performed by the body shop and service. Totally satisfied... More

finding the right path with documentation Dan Stacker, salesman, stayed with us for nearly two hours while the paper work was completed due to a legal requirement by the State of Indiana was Dan Stacker, salesman, stayed with us for nearly two hours while the paper work was completed due to a legal requirement by the State of Indiana was worked out..He used the time to explain many of the features of the new car. We are repeat customers with Jordans...the company cares. More

outstanding we would like to commend Jordan Automotive,Mishawaka,Indiana and other staff,Wendi Burns,Kelly Rakowskl,Mike and Casy and Joe Hayden for their help an we would like to commend Jordan Automotive,Mishawaka,Indiana and other staff,Wendi Burns,Kelly Rakowskl,Mike and Casy and Joe Hayden for their help and guidance in purchasing our first new car. They surpassed other dealerships that we visited by far. We are very thankful and will definitely pass on our experience. John and Joan Orisich More

Great experience We are very pleased with our experience at Jordan Ford!!! Kevin Ball was a great guy to deal with!! Will definitely put Jordan's on our next car shopp We are very pleased with our experience at Jordan Ford!!! Kevin Ball was a great guy to deal with!! Will definitely put Jordan's on our next car shopping experience, everyone is friendly and there's no pressure, it was great. More