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Jordan Ford

Mishawaka, IN

4.8
443 Reviews
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609 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 443 reviews

July 09, 2026

Excellent service. Very easy scheduling-same day as I called I got in that afternoon. Everything was explained very well and I liked the video of the technician explain More

by rharrys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Jordan Ford responded

Same-day scheduling and clear communication from our team are things we take pride in, so it's great to hear the experience reflected that. We appreciate you choosing Jordan Ford and look forward to seeing you next time.

July 09, 2026

Been a customer for years. TK and his service team are very customer service oriented. Whenever there was a problem with my vehicle they listened and repaired to my satisfactio More

by kmsiade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jul 10, 2026 -

Jordan Ford responded

Loyalty like yours means a great deal to us, and TK and the service team will be glad to hear your kind words. Thank you for continuing to trust Jordan Ford with your vehicle over the years.

July 07, 2026

Jordan Ford always takes great care of us and strives to meet our needs. Truly great service! Always. David Rose was wonderful and De’angelo went above and beyond finding a deal that worked best for us. And More

by chinadoll95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2026 -

Jordan Ford responded

Thank you for the kind words and for continuing to trust Jordan Ford. We're glad the whole process felt smooth from start to finish.

July 01, 2026

Very nice! Kyle was extremely courteous and explained everything. I will definitely recommend Jordan to anyone who needs to service their vehicle. More

by ruthicarrillo.ofs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Jul 03, 2026 -

Jordan Ford responded

Kyle is a great representative of what we aim for in our service department, and we appreciate you sharing this. We look forward to being your go-to for vehicle service.

June 21, 2026

Scheduling my oil change online was easy and straightforward. Getting checked in was smooth and everyone was welcoming. As a woman, anything having to do with car maintenance gives me anxiety More

by Adipert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
Jun 22, 2026 -

Jordan Ford responded

It's great to hear the experience felt comfortable and respectful from start to finish. That kind of environment is something we take seriously, and we hope to see you again for your next service visit.

June 18, 2026

Very sorry to see just how far the service dept has Fallon over the years, It seems that everyone is very disorganized and is almost afraid to interact with the customer too much. I guess that I was u More

by tom072159
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonic Automotive
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Jordan Ford responded

Thank you for your feedback. We're sorry to hear that your recent service experience did not meet your expectations. We understand your concerns regarding communication and the level of service you received. Please contact us directly at 888-869-8689  so we can discuss your experience further.

June 17, 2026

A very nice and awesome dealership to get your vehicle worked on service department is great More

by Hotpapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Jordan Ford responded

Thank you for the kind words about our service department; we're glad the experience was a good one.

June 14, 2026

We have been using Jordan Ford for many years for vehicle purchased and service work, they go above and beyond for their customers! I would highly recommend them for your vehicle needs! More

by jimbricky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy Burns, Mike ( technician), Brandy , DeAngelo
Jun 17, 2026 -

Jordan Ford responded

Thank you for your continued loyalty and for recommending us. We're glad to have earned your trust over the years.

June 13, 2026

Tanner is the best service advisor Jordan ford has once again he is always on top of everything when it comes to my explorer sport Everytime no issue with my sport after pick up Tanner always answers my qu More

by TRadabaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner grummel
Jun 16, 2026 -

Jordan Ford responded

We're glad to hear Tanner continues to provide excellent service for your Explorer Sport. Thank you for your continued trust in Jordan Ford service.

June 08, 2026

Service writer is super to work with and understands my concerns and needs. Techs know what is required of them More

by swtiming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrid Miller
Jun 09, 2026 -

Jordan Ford responded

Thank you for recognizing our service team's expertise and understanding of customer needs. We appreciate your trust in our technicians and service department.

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