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Jordan Ford
Mishawaka, IN
439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:30 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 439 reviews
June 21, 2026
Scheduling my oil change online was easy and straightforward. Getting checked in was smooth and everyone was welcoming. As a woman, anything having to do with car maintenance gives me anxiety straightforward. Getting checked in was smooth and everyone was welcoming. As a woman, anything having to do with car maintenance gives me anxiety because not all places are friendly, sometimes they are very condescending when they speak to you. More
by Adipert
June 18, 2026
Very sorry to see just how far the service dept has Fallon over the years, It seems that everyone is very disorganized and is almost afraid to interact with the customer too much. I guess that I was u Fallon over the years, It seems that everyone is very disorganized and is almost afraid to interact with the customer too much. I guess that I was used to the old Jordon days when people seemed to want to help you. It's hard to even get them to answer when you try and call them. Had a service to my 2025 f-150 . they used to rotate the tires and wash it. no more does that happen. so sad how things have gone there. More
by tom072159
Employees Worked With
June 17, 2026
A very nice and awesome dealership to get your vehicle worked on service department is great worked on service department is great More
by Hotpapa
Employees Worked With
June 14, 2026
We have been using Jordan Ford for many years for vehicle purchased and service work, they go above and beyond for their customers! I would highly recommend them for your vehicle needs! purchased and service work, they go above and beyond for their customers! I would highly recommend them for your vehicle needs! More
by jimbricky
Employees Worked With
Other Employees :
Wendy Burns, Mike ( technician), Brandy , DeAngelo
June 13, 2026
Tanner is the best service advisor Jordan ford has once again he is always on top of everything when it comes to my explorer sport Everytime no issue with my sport after pick up Tanner always answers my qu again he is always on top of everything when it comes to my explorer sport Everytime no issue with my sport after pick up Tanner always answers my questions will always come back will always use Jordan ford service thanks again Tanner More
by TRadabaugh
Employees Worked With
Tanner grummel
June 08, 2026
Service writer is super to work with and understands my concerns and needs. Techs know what is required of them concerns and needs. Techs know what is required of them More
by swtiming
June 06, 2026
Had appointment for recall, was on time took vehicle in for service had completed in 40 minutes. Very happy with service performed and timeline. for service had completed in 40 minutes. Very happy with service performed and timeline. More
by 2016rclc
May 28, 2026
We’ve been loyal customers for years and have always been well taken care of. well taken care of. More
by dndavis47
May 23, 2026
Have been doing business with Jordan Ford since 1985 and have always been treated fairly and experienced great customer service. have always been treated fairly and experienced great customer service. More
by DAVID.RITSEMA
Employees Worked With
