
Jordan Ford
Mishawaka, IN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:30 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Answered questions thoroughly, and did not pressure us to make a snap decision. Made sure our needs were met, and took the time to clearly explain & demonstrate the features of the vehicle before we took de make a snap decision. Made sure our needs were met, and took the time to clearly explain & demonstrate the features of the vehicle before we took delivery. More
I went in looking for a new SUV and was taken care of with respect. Ryan was very accurate and helpful. Kim was very kind and patient with the financing process. I appreciate their help in helping me bri with respect. Ryan was very accurate and helpful. Kim was very kind and patient with the financing process. I appreciate their help in helping me bring home an awesome new Rav4. More
The car to be serviced was purchased from Jordan and is owned by my wife. In the past she has experienced dealerships that are not necessarily friendly to women who bring in their own cars for service. Jor owned by my wife. In the past she has experienced dealerships that are not necessarily friendly to women who bring in their own cars for service. Jordan Ford has built a service organization that recognizes who their clients are, and treat them accordingly. My wife's special needs were accommodated and she is very pleased with the courtesy and respect she received. More
Cookies are good. Service was prompt. An above average Ford Dealship. They don't try to rip you off. Would recommend to others. Would go back with my F150 and E450 Motor Home. Ford Dealship. They don't try to rip you off. Would recommend to others. Would go back with my F150 and E450 Motor Home. More
Excellent service from Sal and the entire Jordan Toyota Team! The Toyota Matrix exactly fits our needs and we found it at an excellent price. I'm also very happy for the added customer perks like free car Team! The Toyota Matrix exactly fits our needs and we found it at an excellent price. I'm also very happy for the added customer perks like free car washes! More
My regular scheduled service time was nearing but I had questions about a previous service procedure. The service manager and his assistant answered my questions by admitting a mistake was made. He sched questions about a previous service procedure. The service manager and his assistant answered my questions by admitting a mistake was made. He scheduled an appointment, corrected the mistake, serviced my Ford, and got me back on the road in time for me to make my other appointments. They were a great group of people to work with and my problems are solved. More
I was in a severe time crunch to get a new vehicle for a trip to visit my ailing father on the east coast. Mike went above and beyond, stayed after hours to help sew up all the paper work and details. He co trip to visit my ailing father on the east coast. Mike went above and beyond, stayed after hours to help sew up all the paper work and details. He couldn't have been more helpful if he were twins! Thanks so very much, Dennis, for recommending him. More
Great experience working with Tanya, who listened to what I needed, and what the price range was for my lease. Was upfront about what could and could not be done to get me into the car, and I never felt like I needed, and what the price range was for my lease. Was upfront about what could and could not be done to get me into the car, and I never felt like I was being led on. Tanya also responded to my communication eagerly and quickly. The entire staff was friendly, and new my name when I would walk in. By far the best car buying(leasing) experience I've ever had. More
My wife and I were searching for a 2013 Ford Escape. I contacted them via phone and Rich answered. He went out of his way to answer questions. He went so far as to do a video of one verbally describing contacted them via phone and Rich answered. He went out of his way to answer questions. He went so far as to do a video of one verbally describing it to me on his phone and then text it to me. This was all without us asking. They did not have one with the exact specifications that we wanted so they found what we wanted in Detroit, did a dealer trade, and brought it back. While we were signing paperwork I mentioned my Focus needed an oil change. The service staff came and got my keys and had it done before we were done with our paperwork. Super friendly staff! No pushing or pressure filled sales. Very transparent. We loved the experience and we love the Jordan perks you get. Unlimited lifetime car washes, free manicures for my wife and daughter and free massages. Rich even told me to just text him when we have a service need and he would set it up. Overall, the best car buying experience we've had! More
Kathy was very helpful. Jordan's didnt have the car we were looking for and Kathy searched untill she found one. It only took a few days. When we went to pick up the car , she expained all the features we were looking for and Kathy searched untill she found one. It only took a few days. When we went to pick up the car , she expained all the features ansd how they all worked. We purchased the car for my wife and my wife was very pleased with the way everything was explained. My wife had to stop back by there a few days later and couldnt remember how to sync the phone to the car inorder to use the music on her phone. Again Kathy was more then willing to spend a few more minutes to make sure my wife understood how to do. We have had the car a week now and love it. More