
Jordan Ford
Mishawaka, IN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:30 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 305 reviews
We entered the establishment and everyone was friendly and helpful. I talked to Mike on the phone and had a good repore with him. After meeting with him he was very knowlegable and if he didn't know an and helpful. I talked to Mike on the phone and had a good repore with him. After meeting with him he was very knowlegable and if he didn't know an answer, immediately got an answer for me. Everything from the start of the sale to the end of sale was in a very timely fashion. More
Sean O'Connell is a very competent, concerned, and caring sales representive. He worked to understand our needs and wants. He never pushed us in a direction we did not want to go. He spent all the tim caring sales representive. He worked to understand our needs and wants. He never pushed us in a direction we did not want to go. He spent all the time we needed in the sales process and in the process of explaining our new Rav4 to us. We never felt rushed. He answered every question fully. He gave us contact information we needed to reach him any time if we have problems or questions. He worked to establish a relationship instead of regarding us as a sale and nothing more. Kim Hogle handled our paperwork and financial transaction for us. She is also very competent and caring. She's well organized and made what could have been a long and painful process into a quick, easy, and pleasant time. We appreciate the Jordan Way. We like the up front pricing, the openess of the individual who handled our trade, all the staff who made of feel welcome and appreciated. More
Answered questions thoroughly, and did not pressure us to make a snap decision. Made sure our needs were met, and took the time to clearly explain & demonstrate the features of the vehicle before we took de make a snap decision. Made sure our needs were met, and took the time to clearly explain & demonstrate the features of the vehicle before we took delivery. More
I went in looking for a new SUV and was taken care of with respect. Ryan was very accurate and helpful. Kim was very kind and patient with the financing process. I appreciate their help in helping me bri with respect. Ryan was very accurate and helpful. Kim was very kind and patient with the financing process. I appreciate their help in helping me bring home an awesome new Rav4. More
The car to be serviced was purchased from Jordan and is owned by my wife. In the past she has experienced dealerships that are not necessarily friendly to women who bring in their own cars for service. Jor owned by my wife. In the past she has experienced dealerships that are not necessarily friendly to women who bring in their own cars for service. Jordan Ford has built a service organization that recognizes who their clients are, and treat them accordingly. My wife's special needs were accommodated and she is very pleased with the courtesy and respect she received. More
Cookies are good. Service was prompt. An above average Ford Dealship. They don't try to rip you off. Would recommend to others. Would go back with my F150 and E450 Motor Home. Ford Dealship. They don't try to rip you off. Would recommend to others. Would go back with my F150 and E450 Motor Home. More
Excellent service from Sal and the entire Jordan Toyota Team! The Toyota Matrix exactly fits our needs and we found it at an excellent price. I'm also very happy for the added customer perks like free car Team! The Toyota Matrix exactly fits our needs and we found it at an excellent price. I'm also very happy for the added customer perks like free car washes! More
My regular scheduled service time was nearing but I had questions about a previous service procedure. The service manager and his assistant answered my questions by admitting a mistake was made. He sched questions about a previous service procedure. The service manager and his assistant answered my questions by admitting a mistake was made. He scheduled an appointment, corrected the mistake, serviced my Ford, and got me back on the road in time for me to make my other appointments. They were a great group of people to work with and my problems are solved. More
I was in a severe time crunch to get a new vehicle for a trip to visit my ailing father on the east coast. Mike went above and beyond, stayed after hours to help sew up all the paper work and details. He co trip to visit my ailing father on the east coast. Mike went above and beyond, stayed after hours to help sew up all the paper work and details. He couldn't have been more helpful if he were twins! Thanks so very much, Dennis, for recommending him. More
Great experience working with Tanya, who listened to what I needed, and what the price range was for my lease. Was upfront about what could and could not be done to get me into the car, and I never felt like I needed, and what the price range was for my lease. Was upfront about what could and could not be done to get me into the car, and I never felt like I was being led on. Tanya also responded to my communication eagerly and quickly. The entire staff was friendly, and new my name when I would walk in. By far the best car buying(leasing) experience I've ever had. More