
Jordan Ford
Mishawaka, IN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:30 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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This is the second purchase we've made of a certified pre-owned Toyota from Jordan's in the past three years. You couldn't ask for a more easy process. We left our house at 3:00 PM to drive to Jordan's pre-owned Toyota from Jordan's in the past three years. You couldn't ask for a more easy process. We left our house at 3:00 PM to drive to Jordan's to purchase the car we'd previously picked out (it's a 50-mile round trip), and we were back home by 6:45 PM. While we were waiting for our paperwork to be completed, I texted my sister and told her that we were in the process of buying a car and that it could take a while. She responded by saying, "It could take days!" I guess she's never purchased a car from Jordan's. The process is very smooth and easy, and the staff are so helpful and friendly. We checked-out the Rav4s at the other local Toyota dealership, and the one we actually chose to purchase from Jordan's was $2,000 more than the one we were looking at across town, but Jordan's had the certified vehicle we wanted with the amenities we were looking for. Thanks for making us another happy customer! More
Service is always top-notched. I am met with efficiency, professionalism, quality service, and a warm welcome each and every time I visit. I have always been very pleased with this dealership and would rec professionalism, quality service, and a warm welcome each and every time I visit. I have always been very pleased with this dealership and would recommend anyone and everyone. More
They were very helpful working with the insurance company as it was not my insurer. They explained everything that was being done, called me when more work was needed, finished on time, and the work company as it was not my insurer. They explained everything that was being done, called me when more work was needed, finished on time, and the work was excellent. More
I have taken my new 2013 Ford C-Max to Jordans Service Department for a couple of minor items and they have been very accomodating. The work that I asked them to perform could have been preceived as an a Department for a couple of minor items and they have been very accomodating. The work that I asked them to perform could have been preceived as an annoyance but they were very cordial and treated me with respect. Their facility and their personel were very proffesional and friendly. The service staff personel that I met, Steve, was a pleasure to work with. I would highly recommend Jordans Service Department. More
Best dealership I have ever been to for service. They are knowledgable and honest. If they don't know the answer they will tell let me find for you. Not just making an answer up as they go. I have 2 Prius' knowledgable and honest. If they don't know the answer they will tell let me find for you. Not just making an answer up as they go. I have 2 Prius' and they take very good care of my cars and me. I would tell anybody that asks me what dealership should they go to and I would always say Jordan Toyota. Keep up the good work Jordan service department and mechanics More
Fair price and 'no pressure' sales made experience great. You can tell when service rather than commission is the main goal. Mike was easy to work with and had great follow up. You can tell when service rather than commission is the main goal. Mike was easy to work with and had great follow up. More
We purchased a 2013 Toyota Avalon Hybrid this week and are very happy with our experience. After looking at cars for about 2.5 years, we just couldn't find a car that had the combination of great looking are very happy with our experience. After looking at cars for about 2.5 years, we just couldn't find a car that had the combination of great looking exterior, luxurious interior with very pleasing cockpit design, great mpg and reasonable price. As it turns out, we just had to wait for the new Avalon to come on the market, because that car does the trick for everything we were looking for. My wife has now owned 4 different Toyotas over the past 30 years: a Tercel, Corolla, Camry and now an Avalon. We did look at Lexus several times but never loved the interior (or the price). So, we feel very happy to stay with the Toyota brand, which oozes reliability and affordable maintenance, while still getting the level of luxury that we've been craving for a few years. And what made me move quickly was the 40 mpg! Our salesman, Mike Gaffney, was exceptional and always very friendly and helpful. He over-delivered on service, making sure we were comfortable thru the whole sales process. This was a very easy and enjoyable process of buying a new car. We would buy again at Jordan Toyota in a heartbeat. More
Mike made getting into a new car a pleasure instead of a Mike made getting into a new car a pleasure instead of a chore. What impressed me most was his ability to find answers to all my questions by invol Mike made getting into a new car a pleasure instead of a chore. What impressed me most was his ability to find answers to all my questions by involving other team members. He also showed great initiative,suggesting alternatives when necessary,to sway me to do business with him and the Jordon Team. Also I enjoyed his friendly banter and he does make one feel very comfortable with his sincere effort to find a car and deal that was best for me-not best for him. More
Mike was very helpful with making this experience very easy, even when my wife got sick he came to our house to deliver the vehicle and so that she could sign the paperwork. This is the reason we have pur easy, even when my wife got sick he came to our house to deliver the vehicle and so that she could sign the paperwork. This is the reason we have purchase 5 vehicles from Jordan Auto. More
I have been looking for a vehicle for a few months they talked other dealers down talked a lot of trash about other dealers took all my info sd they would look for vehicle with everything I wanted that was talked other dealers down talked a lot of trash about other dealers took all my info sd they would look for vehicle with everything I wanted that was over a month ago.. I never heard from them as I am still looking saw they have a newly listed vehicle that meets everything I wanted yet still no call I emailed them a week ago about it and still have not heard from them clearly unprofessional and rude guess if u don't want my 30,000 another dealer u talked so much trash about would love to have it... never going back and would not recommend... More