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Jordan Ford - Service Center

Mishawaka, IN

4.7
81 Reviews

81 Reviews of Jordan Ford - Service Center

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May 08, 2025

Tanner was a godsend! He constantly helps me and my family with our car issues. He is always so flexible in getting us in the shop in a timely fashion. He did a phenomenal More

by Stoutm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
May 02, 2025

Tanner was great. He was able to get my 30000mile service done and the service that I had originally requested while I was there, so I didn’t have to make another trip More

by deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Jordan Ford has always taken great care of myself and my family. They go out of their way to make sure we are happy with both buying and service work. I highly recommend trying them out. More

by chrisdennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Jordan Ford responded

Hello there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2025

Could not diagnose the problem with my vehicle. I got it back and the noise that the truck was making when I took it in is worse now that I have it back More

by Sean.evans201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonic Automotive
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

I took my 2019 Ford Edge into Jordan Ford on Jefferson April 2,2025 Explained that the Edge hesitates at slow speeds or taking off from a red light or stop sign…had a friend drive it and they said it a More

by cindycwilliams57
Recommend Dealer
No
Employees Worked With
Jarrid Miller, Tanner Grunnell
May 02, 2025 -

Jordan Ford responded

Hi there, we pride ourselves on providing exceptional service, so we are disappointed to hear that your experience with us was anything less than satisfactory. We spoke to Cory Hayden. He informed us that he has spoken at length with you, and we currently are working to resolve all concerns. Thank you for your candid feedback, and for allowing us the opportunity to resolve your concerns.

April 24, 2025

This was my first experience with Jordan service for an oil change, tire rotation, and inspection for my "new to me" F150. So far, so good. I'll be back in 5000 miles. More

by sbfd548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Apr 25, 2025 -

Jordan Ford responded

HI there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

They fix my car without finding unnecessary items and upselling other repairs The service man was prompt and courteous with his assistance More

by mtroup06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Jordan Ford responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2025

Great service always fast and reliable no complaints whatsoever. 10 out of 10 every time! More

by Billyjayfilm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Jordan Ford responded

Hi there, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!

April 14, 2025

Tanner and the others in the service dept. too care of me and my Ford F-150 More

by davidvervynckt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Jordan Ford responded

David, thank you for taking the time to let us know how we did. We hope you have a great day!

April 14, 2025

Jarrid at Jordan Ford made my repair a breeze! He got my car in and fixed before any other shop I contacted could even look at it. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrid Miller
Apr 16, 2025 -

Jordan Ford responded

Ben, thank you for your kind words about our team! We are always more than happy to assist you if anything else comes up. Take care!

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