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Jordan Ford - Service Center

Mishawaka, IN

4.7
95 Reviews
Call Service Center (574) 259-1981

96 Reviews of Jordan Ford - Service Center

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August 01, 2025

I’ve spent $4000+ to fix what they first thought was a clutch issue(which didn’t work), then a transmission issue, which they speculated would fix the problem. This would’ve cost me another 4k. Can’t aff More

by tstergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonic Automotive
3.0
This rating includes all reviews, with more weight given to recent reviews.
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August 01, 2025

Service was fast and efficient. Chris and Tanner were very helpful and did not pressure me into purchasing anything. More

by elisecathleensorensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Tanner
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July 31, 2025

The service is amazing. The representative was knowledgeable, friendly, and eager to answer any questions I had More

by rossgang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Grummal
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Jul 31, 2025 -

Jordan Ford responded

Thank you for your kind words! We strive to provide exceptional service and are glad to hear that our representative exceeded your expectations. We appreciate your support and hope to see you again soon.

July 18, 2025

Quick, friendly, and efficient service. Highly recommend Jordan Ford for any and all your service needs. More

by Dhogan1862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Jul 22, 2025 -

Jordan Ford responded

Hi there, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2025

I was pleased with the customer service I received. Everyone I interacted with was friendly and the communication throughout the day was top notch. I will definitely bring my vehicle back here for ser More

by Holly.wunder12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2025 -

Jordan Ford responded

Holly, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 12, 2025

They do a great job and good work. Real professionals and work in a timely manner More

by terryar_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Jordan Ford responded

Hi there, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

July 02, 2025

Only Ford dealership in the area i take my Bronco to. Tanner, my asst service mgr is top notch! More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Jul 03, 2025 -

Jordan Ford responded

TC, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2025

This was the first time I had my car serviced here. The personnel was was very quick, friendly and helpful. I didn't feel like just another number. It was more personalized as you would expect if at a More

by frankwetmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2025 -

Jordan Ford responded

Hi, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jordan Ford!

June 20, 2025

As always, great service from the guys checking me in and out, the guys doing the repair, and shuttle guys picking up and dropping off. More

by tschavee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
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Jun 21, 2025 -

Jordan Ford responded

Hi, thanks for your praise about our team. We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2025

The personnel at Jordan Ford are very friendly and professional. They take the time to explain everything related to my service visit. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Gamez
Report | Print
Jun 21, 2025 -

Jordan Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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