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Jordan Ford - Service Center

Mishawaka, IN

4.7
81 Reviews

81 Reviews of Jordan Ford - Service Center

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January 09, 2025

Friendly and professional service every time! They have my business! Thanks to the great service department! More

by rjhals56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameran Roy
Jan 11, 2025 -

Jordan Ford responded

Thank you so much for your positive comments about Jordan Ford! We look forward to your next visit! Take care!

January 09, 2025

Can't think of fifteen words. Did good job. Thank you. See you next time. More

by budman1610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Jordan Ford responded

Thank you for the high star rating! We look forward to your next visit! Take care!

January 08, 2025

My Ford MachE required repair due to many error messages concerning camera faults as well as an extensive warranty repair. The repair took from December 3 through January 3 - a full month. Initially, I wa More

by STEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Jan 11, 2025 -

Jordan Ford responded

Steve, We regret to hear that you had this experience with us. Our management team will be reaching out to address your concerns directly Thank you, and we look forward to speaking with you.

January 06, 2025

Great job! Easy and simple process! Enjoyed getting 2 vehicles done in one day! Thanks! More

by randallcook906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Jordan Ford responded

Randall, we are so pleased you enjoyed your visit to Jordan Ford! We look forward to your next visit! Take care!

January 03, 2025

Their body shop still owes me a part and the service to install it. I've called them a couple of times and they always say they will call me back... but they don't. More

by aek213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan, Sara
Jan 08, 2025 -

Jordan Ford responded

Hello, We regret to hear that you have had this experience with us. We would like to work towards a resolution, so if you are willing, please reach out to our General Manager at (877) 447-6147 to discuss this further.

December 31, 2024

Staff and service was the most professional and friendly I’ve ever experienced in a car dealership! The very best. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Miller
Jan 03, 2025 -

Jordan Ford responded

Paul, we really appreciate your positive review! We look forward to your next visit! Take care!

December 27, 2024

Jordan is Easy to work with and super helpful. Took.care of everything promptly. Thank you. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Jordan Ford responded

Your positive feedback means the world to us. Thank you for allowing us to exceed your expectations—our team is here for you anytime!

December 24, 2024

The person working on my car was very nice, knowledgeable, and did a great job More

by bresor58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Jordan Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 23, 2024

Chris and TK were great to deal with and kept me informed. Thank you very much! More

by duke.mabry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Dec 28, 2024 -

Jordan Ford responded

Hi Duke, thank you for taking the time to leave a review for us at Jordan Ford. We're happy we could meet your expectations! We look forward to your next visit! Take care!

December 22, 2024

Quick turn around and fair pricing. I am very happy with the service I received More

by TJMISH06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philippos Kolliopoulos
Dec 26, 2024 -

Jordan Ford responded

We really appreciate your positive review! We look forward to your next visit! Take care!

Dec 27, 2024 -

Jordan Ford responded

We really appreciate your positive review! We look forward to your next visit! Take care!

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