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90 Reviews of Jordan Ford - Service Center
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January 08, 2025
My Ford MachE required repair due to many error messages concerning camera faults as well as an extensive warranty repair. The repair took from December 3 through January 3 - a full month. Initially, I wa concerning camera faults as well as an extensive warranty repair. The repair took from December 3 through January 3 - a full month. Initially, I was given a Ford Escape as a loaner. It was dirty and had a cracked windshield. Not great. I lobbied for a loaner MachE which I got about halfway through the month I did not have my car. The loaner MachE had a faulty rear view mirror in that it was always on night setting making it unusable during the daylight hours. Other than that, it was ok. Communication was fair to frustrating in that when I checked in on the repair (maybe 3 times during the month), it took days for a return phone call, which I found unacceptable. Had to call multiple times. More
by STEVE
Employees Worked With
Tanner
January 06, 2025
Great job! Easy and simple process! Enjoyed getting 2 vehicles done in one day! Thanks! Easy and simple process! Enjoyed getting 2 vehicles done in one day! Thanks! More
by randallcook906
Employees Worked With
January 03, 2025
Their body shop still owes me a part and the service to install it. I've called them a couple of times and they always say they will call me back... but they don't. install it. I've called them a couple of times and they always say they will call me back... but they don't. More
by aek213
Employees Worked With
Ryan, Sara
December 27, 2024
Jordan is Easy to work with and super helpful. Took.care of everything promptly. Thank you. Took.care of everything promptly. Thank you. More
by Todd
Employees Worked With
December 24, 2024
The person working on my car was very nice, knowledgeable, and did a great job knowledgeable, and did a great job More
by bresor58
Employees Worked With
December 23, 2024
Chris and TK were great to deal with and kept me informed. Thank you very much! informed. Thank you very much! More
by duke.mabry
June 10, 2022
Thank you, Jordan Automotive Group for your generosity to the community! I was very happy to see that you loan your moving truck to the Resale to the Rescue Donation Store for the transport of my large item the community! I was very happy to see that you loan your moving truck to the Resale to the Rescue Donation Store for the transport of my large item donation. It shows how you are giving and caring for the local community. Thank you! More
by linda
Employees Worked With
None
