Back

Joseph Airport Hyundai

Vandalia, OH

4.6
316 Reviews

1220 West National Rd

Vandalia, OH

45377

Directions

By Type

Showing 316 reviews

July 11, 2025

I bought a 2020 rogue sport with less than 50,000 miles from this dealership. 10 days later a fan went out and our car overheated. The dealership paid the deductible to get it fixed however we asked for an More

by Smith14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Seth, Drake
Jul 14, 2025 -

Joseph Airport Hyundai responded

Thank you for taking the time to share your experience. We're truly sorry to hear that your vehicle encountered an issue so soon after purchase. We understand how frustrating that must have been and appreciate you giving us the opportunity to address it. We're glad to hear that Drake provided excellent support—he consistently goes above and beyond for our customers, and your kind words mean a lot. Regarding the warranty concern, we understand your disappointment. Our Used Car Manager, Seth, did step in to ensure your repair costs were covered by paying the deductible, which we felt was a fair and timely resolution based on the circumstances. We realize that this may not have been the outcome you were hoping for, but please know that our intention was to make things right as much as possible within the bounds of our policy and coverage options. Thank you again for recognizing Drake’s efforts, and we hope you'll consider giving us another chance in the future to serve you better.

April 01, 2025

They took my 2023 Tucson in ostensibly to repair what they identified as clogged injectors. My car was lurching to near stops or randomly speeding up. They claimed to fix it - verbally and on paperwork More

by nyxali67
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
November 13, 2024

I purchased my Hyundai Genesis there about 8 years ago. I am extremely satisfied with my Service Technician, Mike. He is always very professional and extremely helpful. Whenever I bring my car in for servi More

by sharonc1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Im assuming this is “Mike”, Darrin Michael
September 30, 2024

Our salesperson, Catherine “Cat” McMillian, is incredible. She is the only car salesperson we have ever used twice. She was excellent both times. She answered most of my questions before I even More

by Baxtersk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catherine “Cat” McMillian, Darrin Michael
August 28, 2024

After purchasing my 2024 Hyundia Tucson in May I would like to say how happy I am with the exceptional and courteous service I received from from Catherine McMillian. I would definitely recommend Catheri More

by Trishadehall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catherine McMillian, Darrin Michael
August 23, 2024

We had a great experience. Our sales person, Cat, was so helpful. She knows her stuff and she was able to go through all the features and how to use them. More

by S. Farley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catherine McMillian
August 22, 2024

We're loving our new Santa Fe! ! Catherine "Cat" McMillian was great to work with and made the whole buying process a pleasure. It was a no hassle, no pressure deal and we'll be bac More

by dolson5322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catherine (Cat) McMillian
August 22, 2024

We’re very happy with our purchase of a 2024 Hyundai Tucson SEL on August 9, 2024. Catherine McMillian was our salesperson and did an excellent job explaining everything to us. We would highly recommen More

by Chrisfrederick74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catherine McMillian, Darrin Michael
May 27, 2024

Catherine McMillian is the sales lady you want when going to Joseph Airport Hyundai!!! I met her in late summer in 2022 and we chatted about where I was and what I wanted ...with her help I got into the car More

by bustyvixen1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Michael
May 19, 2024

I bought a car here and Cat McMillian was my salesperson. I Had a very smooth experience overall with the dealership. She was friendly and very helpful! More

by Josh B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Michael
1
...