Joseph Airport Hyundai

I purchased 2 vehicles from this place totaling just over 40 grand. One of the biggest reasons is their lifetime warranty and the loaner car program if something happens. Well guess what time to cash in on t 40 grand. One of the biggest reasons is their lifetime warranty and the loaner car program if something happens. Well guess what time to cash in on that warranty and I have to make multiple phone calls to get it figured out to multiple people, and they conveniently changed their policy and refuse to give me a loaner car. I am having transmission issues and they are forcing me to drive this almost an hour to a different dealership because they either don't want to or can't deal with the problem. Definitely do not buy into the smoke show they put up because it is a complete joke! More

I bought a brand new palasade and tried to make an appointment for first oil change and they scheduled me out a month later and I told them I was gonna need it sooner because I was going to go over th appointment for first oil change and they scheduled me out a month later and I told them I was gonna need it sooner because I was going to go over the mileage required and was told that’s not their problem. When I finally got in I was told 100 miles more and they would not give me a free oil change. I get rude customer service for my first time being here. I went to check on my vehicle and someone was rummaging through my car. Will never bring my car there again and plan on selling my car and plan on never supporting Hyundai again More

On 6/29/20, I purchased my 2019 Hyundai Santa FE. I am very please with my purchase, especially the friendly and professional service I received from Catherine McMillian. I would surely recommend Catherin very please with my purchase, especially the friendly and professional service I received from Catherine McMillian. I would surely recommend Catherine and Joseph Airport-Hyundai to family and friends. Thanks so much!!😎 More

Best Dealership Around Montgomery County! Always welcoming and friendly to everyone, Very accommodating! Great service all around! I love the way they do things there! welcoming and friendly to everyone, Very accommodating! Great service all around! I love the way they do things there! More

I was extremely pleased with my interaction with this dealership. I purchased a new Hyundai Accent for my son who is going to college. Obviously, with tuition costs looming, price was a consideration. Th dealership. I purchased a new Hyundai Accent for my son who is going to college. Obviously, with tuition costs looming, price was a consideration. There was no hard sell or attempt to upsell or add unwanted extras. Most of the transaction was handled online and by phone and the only face to face was the delivery due to both COVID concerns as well as convenience. Catherine McMillian was the most knowledgeable auto salesperson I have ever dealt with. She was also extremely responsive, rapidly answering emails and text messages with complete details. Everything was completely prepared and ready when we arrived to take delivery. More

I highly recommend this dealership Joseph Airport Hyundai, in my experience of purchasing a new Hyundai Palisade it was very good service from the whole team of this dealership and I highly recommend Hyundai, in my experience of purchasing a new Hyundai Palisade it was very good service from the whole team of this dealership and I highly recommend anyone who wants to buy a vehicle see them first. R A More

Went to look at a Chevy Malibu but.... xx suggested I should drive a 2016 sonata, I said no . I said if I do I will want it. After 3 days I looked on the internet . I saw that they had drop xx suggested I should drive a 2016 sonata, I said no . I said if I do I will want it. After 3 days I looked on the internet . I saw that they had dropped the price on the car xx wanted me to drive and I took my wife to look at it. The rest is history 😎. Thanks xx, nice floor mats 😊 More

Dishonest Salesmanship This past week on June 20th, my husband and I decided to go drive a 2016 Hyundai Elantra from this Hyundai location. We had spent months researching a This past week on June 20th, my husband and I decided to go drive a 2016 Hyundai Elantra from this Hyundai location. We had spent months researching and were very confidant that we would drive and purchase this vehicle. We had also seen a 2017 Sonata online at this location that we planned to take out, just to make sure we were making the right choice. After looking at the car for a few weeks online, I noticed it came down around 9:30 in the morning. I proceeded to call the dealership at around 10:30 to ask if they still had the vehicle. Shawn Davis, an employee answered my call. I told him the specifics of the car and he proceeded to "check". He assured me that the car was there and that I could come test drive it. He even proceeded to call me at 1:00 to see what time I would be coming to drive the car. I left work early that day. I went home to get my husband and daughter and proceeded to drive 30 minutes to the dealership. Upon arrival I was told that the car had been sold, just as I thought it was. This is completely unacceptable salesmanship. To repeatedly tell a potential customer that the vehicle they wanted was there just to get them to the lot is a shady way of doing business! I assure you, they did not get mine. It was almost as if they thought if they could get me to the lot, I would still purchase another car. The bottom line is, honestly matters more than anything. If Shawn would had told me the car was sold, I may have still went to drive the 2017 Sonata. Instead, my family and I left immediately, as we will not do business with anyone who is dishonest with us. At the end of the day, Superior Hyundai in Beavercreek had the same car, with a few less features and we had a wonderful experience with them. We purchased our car from them that same evening and will be going back to them. I would not recommend Joseph Airport Hyundai to anyone! More