Joseph Airport Hyundai
Vandalia, OH
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Dishonest Salesmanship This past week on June 20th, my husband and I decided to go drive a 2016 Hyundai Elantra from this Hyundai location. We had spent months researching a This past week on June 20th, my husband and I decided to go drive a 2016 Hyundai Elantra from this Hyundai location. We had spent months researching and were very confidant that we would drive and purchase this vehicle. We had also seen a 2017 Sonata online at this location that we planned to take out, just to make sure we were making the right choice. After looking at the car for a few weeks online, I noticed it came down around 9:30 in the morning. I proceeded to call the dealership at around 10:30 to ask if they still had the vehicle. Shawn Davis, an employee answered my call. I told him the specifics of the car and he proceeded to "check". He assured me that the car was there and that I could come test drive it. He even proceeded to call me at 1:00 to see what time I would be coming to drive the car. I left work early that day. I went home to get my husband and daughter and proceeded to drive 30 minutes to the dealership. Upon arrival I was told that the car had been sold, just as I thought it was. This is completely unacceptable salesmanship. To repeatedly tell a potential customer that the vehicle they wanted was there just to get them to the lot is a shady way of doing business! I assure you, they did not get mine. It was almost as if they thought if they could get me to the lot, I would still purchase another car. The bottom line is, honestly matters more than anything. If Shawn would had told me the car was sold, I may have still went to drive the 2017 Sonata. Instead, my family and I left immediately, as we will not do business with anyone who is dishonest with us. At the end of the day, Superior Hyundai in Beavercreek had the same car, with a few less features and we had a wonderful experience with them. We purchased our car from them that same evening and will be going back to them. I would not recommend Joseph Airport Hyundai to anyone! More
Great experience No pressure from the sale person. We knew what we wanted and that is exactly what they got for us with the price we could afford. I would recommend Jo No pressure from the sale person. We knew what we wanted and that is exactly what they got for us with the price we could afford. I would recommend Joseph Airport Hyundai to all that ask, More
Joesph Hyuandai Very great experience and friendly staff. Overall very knowledgeable and more than willing to help in any way. I would recommend this Hyuandai dealer Very great experience and friendly staff. Overall very knowledgeable and more than willing to help in any way. I would recommend this Hyuandai dealer to anyone on the market for a new/used car More
Hyundai Elantra Buying Experience The purchase experience at the Joseph Airport Hyundai dealership was outstanding. The car we wanted was delivered to the dealership in the morning an The purchase experience at the Joseph Airport Hyundai dealership was outstanding. The car we wanted was delivered to the dealership in the morning and the car was prepped and ready for delivery that evening. We were not able to arrive at the dealership until after 6 pm and we appreciate everything that was done to accommodate us. My daughter had a number of questions about using various features and we appreciate the time and patience in explaining all of the features. More
dream car!! See Abby!! Abby worked with me patiently and listened to what I wanted in a new vehicle and my finance options. She went above and beyond to make sure I got the Abby worked with me patiently and listened to what I wanted in a new vehicle and my finance options. She went above and beyond to make sure I got the exact brand new 2018 I wanted with the exact lease payment I wanted that fit my budget. When my first visit didn't pan out for me she didn't give up on me. She found a way to make what I wanted a reality for me and I couldn't be more grateful!! If you want a salesman who will blow away your perception on car salesman then you need to work with Abby Robertson!! She was patient, not pushy, and actually listened and worked to get me into the car I wanted instead of trying to put me in something that I didn't want like other dealerships tried to do before I met her. I will definitely continue doing business at Joseph Airport Hyundai on all of my vehicle needs and I will always make sure I work with her!! Finance and management were also very professional and took time to help get me into the perfect lease for me!! More
Satisfied Second lease with Bob Blaylock. He was very thorough and knowledgeable. I plan on leasing again at this dealership with Bob Blaylock. I would highly r Second lease with Bob Blaylock. He was very thorough and knowledgeable. I plan on leasing again at this dealership with Bob Blaylock. I would highly recommend him to friends and family. More
The Best dealership This is the 5th vehicle my family has bought from Joseph Airport Hyundai. We have had friends buy there as well. The ENTIRE staff there is wonderful This is the 5th vehicle my family has bought from Joseph Airport Hyundai. We have had friends buy there as well. The ENTIRE staff there is wonderful!!!! I have NEVER had a bad experience there. It is the BEST dealership I have EVER been to in all of the years I have been buying cars. And we LOVE the vehicles. Price, the looks, the ride. Excellent More
HAPPY DAYS ARE HERE AGAIN....!!! Two great guys working to get me in a new lease vehicle! Love the team work. Thanks so much xx and Sean!!! See you again in 33 months. Great sales peo Two great guys working to get me in a new lease vehicle! Love the team work. Thanks so much xx and Sean!!! See you again in 33 months. Great sales people who made it happen at the right price for me😊😊😊😊😊😊!!!!! More
Elantra Lease This was an excellent leasing experience. I appreciated the friendliness and patience as I made my decision. xx’s assistant Sean was a great help as w This was an excellent leasing experience. I appreciated the friendliness and patience as I made my decision. xx’s assistant Sean was a great help as well. More
Impressed with Hyundai's Value We returned to Joseph Airport Hyundai to purchase our vehicle because we had been a customer previously and been impressed with the deal we received a We returned to Joseph Airport Hyundai to purchase our vehicle because we had been a customer previously and been impressed with the deal we received at the time. We specifically returned at the end of the year to purchase this new vehicle because we knew our old model Hyundai was going to start needing repairs after 150,000 miles and we decided to purchase a 2017 while they still existed with roof rails (so we would not have to separately purchase roof rails). We were pleased with the deal that we were able to receive. More

