Joseph Chevrolet

The staff was great. No problems there. My problem is the warranty that was offered to me. My 2022 Kia Telluride had too many miles on it, and didn't come with a warranty No problems there. My problem is the warranty that was offered to me. My 2022 Kia Telluride had too many miles on it, and didn't come with a warranty. I told them that I was willing to purchase a warranty. I was offered a warranty that no dealerships, including Joseph Chevrolet, wants to deal with. So far, I've had 2 problems that required service. Both times it was engine problems. The first time, Joseph Chevrolet did the work. The warranty covered a portion, but not all, like I thought they should have. The second time, Joseph Chevrolet shipped it out to another dealership. The warranty didn't cover any of it. Both times were engine problems that should have been covered by any engine and drive train warranty. It doesn't matter how nice and accommodating the staff is, or how happy a customer may be when they make a purchase. If the customer is pointed to a warranty that won't cover the vehicle, it sours the whole deal. It isn't as though I chose a warranty company and made them use it. They chose a warranty that they knew beforehand would be very difficult to get them to pay for any mechanical problems. It is so difficult that they would rather ship the car out to another dealer to do the repairs. The experience has made me feel taken advantage of and not trust Joseph Chevrolet. More

Mario was very professional, he was the only one to approach me to ask if I need help. He was very helpful explaining everything in the car to me. approach me to ask if I need help. He was very helpful explaining everything in the car to me. More

The entire staff was friendly and helpful! We had a great experience and never felt pressured in any way. Our salesman Alex Leanch was exceptional! We had a great experience and never felt pressured in any way. Our salesman Alex Leanch was exceptional! More

Tom and the team were GREAT! I've bought Eight or more vehicles from Joseph Chevrolet. I've bought Eight or more vehicles from Joseph Chevrolet. More

Cameron took care of me from another state. ..Arranged my pickup and had my car delivered to my home in another state! What an amazing experience. Painless easy and just kindness throughout the ..Arranged my pickup and had my car delivered to my home in another state! What an amazing experience. Painless easy and just kindness throughout the process. More

Service was great, everything was explained at a high level and the popcorn was slapping. My technician kept me informed. level and the popcorn was slapping. My technician kept me informed. More

Alex was very helpful and professional throughout the process of buying my car. I wouldn't hesitate to suggest Alex to others The dealership and showroom was very clean. process of buying my car. I wouldn't hesitate to suggest Alex to others The dealership and showroom was very clean. More

The sales person, Greg Failswas the best I have ever worked with. I am 79 yr old and have purchased my share of autos. worked with. I am 79 yr old and have purchased my share of autos. More

Brian was very customer friendly. Answered a question that I had. Definitely would work with him again. Answered a question that I had. Definitely would work with him again. More

Great service, from advisor Brian he was very kind and curious explaining my issues with my vehicle. curious explaining my issues with my vehicle. More