Journey Nissan

The service on site met my quality service expectations. Victoria was very pleasant, professional and thorough. I asked to see the filters and it was evident that I needed to replace both. I really appreci Victoria was very pleasant, professional and thorough. I asked to see the filters and it was evident that I needed to replace both. I really appreciate the care I received in a very comfortable environment. More

I was pleasantly suprised how well they treated me by taking me home and picking me up when the car was ready. The problem was fixed and even washed the car. taking me home and picking me up when the car was ready. The problem was fixed and even washed the car. More

We have bought/leased many cars from this dealership. They are fair and never pressure you. They will work with any type of budget. They are fair and never pressure you. They will work with any type of budget. More

Journey Nissan in Gurnee / Lake Villa and especially Ken Hibbing helped resolve my transportation problem by getting me into a 2025 Pathfinder with everything I wanted. Gave me a great deal on my trade-in Hibbing helped resolve my transportation problem by getting me into a 2025 Pathfinder with everything I wanted. Gave me a great deal on my trade-in! We have bought a total of 7 vehicles at this location. Highly recommend this location and Salesman Ken Hibbing. More

Service was good. I was there for over 2 hours for a scheduled appointment but that might have been due to the recall and brake flushing. I was there for over 2 hours for a scheduled appointment but that might have been due to the recall and brake flushing. More

I walk in. Everyone is friendly, helpful, patient, and nice from the cashier to the service department and the sales department. I purchased a vehicle in July 2 Everyone is friendly, helpful, patient, and nice from the cashier to the service department and the sales department. I purchased a vehicle in July 2021. More

I was not please with my experience at all with this dealership. First none of my information was put into the system correctly. They have my husbands email address, his phone number and worse of all th dealership. First none of my information was put into the system correctly. They have my husbands email address, his phone number and worse of all they have his middle initial on my paperwork and the car is in my name. They never contacted me to schedule a time to replace the front tires on my vehicle I purchased from them, that they owed to me. I had to take time from my job to go up to the dealership to get answers. More

My and my husband recently brought our vehicle in to Journey Zeigler Nissan and the overall experience was great from the beginning to the end.The service was very profession and special from the Ken Hi Journey Zeigler Nissan and the overall experience was great from the beginning to the end.The service was very profession and special from the Ken Hibbing. He was very nice and explained all the functions with excellent attention to detail.The new technology in vehicle was new to us.They have a very nice place and service is great.The manager of this facility was very nice and talked to us.Very nice service, smooth process.We will recommend this place to all of our friends. More

I appreciate the kind service and they always are patient with all of my questions with all of my questions More

The overall experience was great. .. Took longer than I'd like but I ended up with a better deal on a new car. .. Took longer than I'd like but I ended up with a better deal on a new car. More