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Journey Nissan
Lindenhurst, IL
912 Reviews
Welcome to Journey Nissan ~your Lifetime Warranty destination~ our new and used Nissan dealership in Lindenhurst -on the edge of Gurnee- has access to a large inventory that helps us offer competitive prices to drivers in Illinois, Wisconsin and all surrounding areas. When you explore any one of the vehicles in our lineup, our knowledgeable staff is on hand to answer questions about trims, packages, features, and more. The power of Journey Nissan shines when you see the hundreds of affordable used cars we can offer from a variety of top makers. Plus, if you want to buy your Nissan or used car online, you can do that too! Contact our team to discuss car delivery ranges for Gurnee, Waukegan, Round Lake, Kenosha, and Lindenhurst IL
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 912 reviews
August 14, 2025
Price advertised was totally false which seems to be common with car sales. Thought that was a thing of the past. A total nightmare getting paperwork and unless I missed something still waiting for the common with car sales. Thought that was a thing of the past. A total nightmare getting paperwork and unless I missed something still waiting for the details on the supposed lifetime warranty. Will never go there again. Avoid at all costs. More
by awscottl
Verified Customer
August 14, 2025
Have been serviced by Zeigler and now Journey Nissan at this location for 9 vehicles. this location for 9 vehicles. More
by HELENHOLSINGER
August 13, 2025
Quick service, in and out with ease. No pressure for inspection, just clear information and recommendations. Great job. No pressure for inspection, just clear information and recommendations. Great job. More
by David Butler
Employees Worked With
Other Employees :
Rob Majesky , Karen Velez
August 12, 2025
My sister referred me here because she bought a car with Daniel Hernandez. Needless to say, for my very first car purchase, this was a lot smoother than the stories I’ve heard! Daniel Hernandez. Needless to say, for my very first car purchase, this was a lot smoother than the stories I’ve heard! More
by Marin.andrea2314
Employees Worked With
Daniel Hernandez
August 12, 2025
My salesman, Daniel Hernandez, provided top-tier customer service. He was very helpful and knowledgeable, and he was able to get me something that was within my budget and that I liked. I strongly recommend service. He was very helpful and knowledgeable, and he was able to get me something that was within my budget and that I liked. I strongly recommend him for your car purchase. More
by Adrianaromeromarin737
Employees Worked With
Daniel Hernandez
August 11, 2025
Victoria in service always helpful to me and my daughter answers all my questions and calls me back on the phone w updates on my car. I feel I can trust her and I’m not getting taken advantage of on what’s answers all my questions and calls me back on the phone w updates on my car. I feel I can trust her and I’m not getting taken advantage of on what’s wrong w my car More
by BILLLUCY0528
Employees Worked With
August 11, 2025
Never explained everything on the car. Having issues with the radio and CarPlay and was in the shop two weeks and then another week. Had the vice president of sales of North America. Look Having issues with the radio and CarPlay and was in the shop two weeks and then another week. Had the vice president of sales of North America. Look at our car thought it was fixed and now it’s acting up again have called twice to talk to somebody about it and cannot get a hold of anybody very unhappy with the service of this company. More
by KEWLMOM4
August 10, 2025
Good service. Need to be considerate to customers who make an appointment and not have the customer have to wait 2+ hours for an oil change. Need to be considerate to customers who make an appointment and not have the customer have to wait 2+ hours for an oil change. More
by Kelly
Employees Worked With
August 08, 2025
Journey Nissan is clean on the inside and has a friendly staff. Free wifi while waiting is a plus. Tim in service was great at keeping me informed about my frontier staff. Free wifi while waiting is a plus. Tim in service was great at keeping me informed about my frontier More
by Raq011
Employees Worked With
August 08, 2025
I appreciate the good communication you provided throughout the repair process, and the work was done well throughout the repair process, and the work was done well More
by SARAH.MULLEN
Employees Worked With
