Journey Nissan - Service Center

Service was quick. I scheduled an oil change and tire rotation. I saw that I only got charged for the oil change so I asked if they did my tire rotation and they said t I scheduled an oil change and tire rotation. I saw that I only got charged for the oil change so I asked if they did my tire rotation and they said they didn’t do it because I didn’t need it. My tires were perfect. I’m glad they were open and honest with me as I always schedule a tire rotation every oil change. Glad I didn’t get charged for something that wasn’t needed. More

I was very impressed how Tim , the cashier and the Seevice Supervisor took care of issues that arose and its always a great experience whether we were purchasing our 4 vehicles or coming in for servic Seevice Supervisor took care of issues that arose and its always a great experience whether we were purchasing our 4 vehicles or coming in for service. Class act. Thank you. More

Victoria in the Service Department was thorough, knowledgeable, and an excellent communicator about the service my 2007 X-Terra needed. She kept us informed and had a wonderfully calm and kind demea knowledgeable, and an excellent communicator about the service my 2007 X-Terra needed. She kept us informed and had a wonderfully calm and kind demeanor throughout our experience at Zeigler Nissan in Gurnee. More

Victoria was very helpful and very patient I just want to tell her thank you for all the help.. tell her thank you for all the help.. More

Daniel is always on top of things and is great at communicating. He has gone above and beyond for me and my vehicle. Everyone that works here has been nothing but nice and understanding. I love them communicating. He has gone above and beyond for me and my vehicle. Everyone that works here has been nothing but nice and understanding. I love them and they treat everyone with respect. More

Very nice and clean place people there were nice and I would definitely come back here would definitely come back here More

The maintenance department from the second I walk in to the monent I pay the bill are friendly and professional. the monent I pay the bill are friendly and professional. More

I see behind glass not doing good take of my car Under the car they don’t clean oil the car they don’t clean oil More

Service was good for a standard oil change. However the tech did not rest mileage so the oil change warning light was triggered so it caused anxiety until I figured it out. However the tech did not rest mileage so the oil change warning light was triggered so it caused anxiety until I figured it out. More

The day you call is the day they check out the problem and help fix it. Always been great service, thank you so much! and help fix it. Always been great service, thank you so much! More