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Joyce Buick GMC

Avon, OH

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50 Reviews

38039 Chester Rd

Avon, OH

44011

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September 08, 2023

Paid for a diagnostic test, test done in 45 min. Waited 35 to pay the bill. Approached by service rep, who informed that my car needed wiring done, when I pointed to my car, she then asked why I was More

by maryloudemaline35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service person, service manager
June 07, 2022

Dealership made a mistake and contacted me back within a few hours to fix class act very professional staff More

by Corrow4577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Judge
Jun 09, 2022 -

Joyce Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Joyce Buick GMC of Avon Team

May 06, 2022

I followed up on an online posting go on Car Gurus and Salesman Ryan Conway followed up on my email by personally calling and inviting to take a test drive. His calm and friendly demeanor and helpful guid More

by Bridget
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Conway, Donnie O'Toole
March 31, 2022

Ryan Conway Was the best salesman I have ever had in my car buying experience. Ryan Conway Is very professional, down to earth, makes buying a car easy. Ryan went the extra mile to ensure that I had a car More

by Miranda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan conway
March 17, 2022

Ryan Conway made our experience one to truly remember. He made it a simple process and was very professional, upfront, and easy to work with. We will be buying new vehicles from him exclusively from her More

by Jerkins family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Conway
March 10, 2022

First time buying a new car since I was 18 with a co-signer. Ryan helped out EMMENSELY. I was nervous being a woman alone because my husband is on a work trip that I would be taken advantage of. Ryan More

by Szocs627
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
February 11, 2022

Tired of trying to find a full size American made SUV with our current shortage, I tried calling Joyce and Ryan Conway answered the phone and grabbed the ball and ran with it! I wanted to leave with thei More

by Kristen Spinoso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Conway
February 08, 2022

Ryan Conway did a great job getting my mom a deal on her trade and making the car buying process an easy and enjoyable one! More

by Lizthepinktard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Conway
January 21, 2022

Ryan is amazing! He helped me find the perfect car for me. He was not too pushy like most other dealerships. He’s very funny and made my whole experience a breeze. Above all he is extremely honest! Very s More

by shanellehollis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Conway
November 20, 2021

Without a doubt this was the best car buying experience I have ever had. The entire staff was great but Ryan Conway made it all so easy. I would never hesitate to recommend him or Joyce Buick to family or fr More

by Mjgressell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Conway, Donnie O'Toole
Nov 22, 2021 -

Joyce Buick GMC responded

We cannot thank you enough for your wonderful review of Joyce Buick GMC of Avon and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Joyce Buick GMC of Avon Team

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