Joyce Koons Buick GMC

Hassle-free Buying Experience Phillip was on our team looking to help us buy the right car, with the right options, and at the right price. He went one step further calling a Hond Phillip was on our team looking to help us buy the right car, with the right options, and at the right price. He went one step further calling a Honda dealer in Oklahoma to get papers for a rebate of our Honda care package for a care we were trading in. He is a member of a well-oiled team at Joyce Koons that takes the hassle out of buying a new car. More

Great Experience! After looking for our new car for weeks we finally found what we were searching for at Joyce Koons in Manassas. My husband and I drove 2 1/2 hours fro After looking for our new car for weeks we finally found what we were searching for at Joyce Koons in Manassas. My husband and I drove 2 1/2 hours from the Eastern Shore of Maryland to purchase after negotiating online, through e-mails and phone calls with Doug Miller. When we arrived the car was exactly as portrayed and we had the pleasure of working with Codie Fravel. He was not only fun but knowledgeable and professional. Tim in the finance department was extremely efficient and within a short period of time we drove away with our beautiful new car! We feel we received a very good deal and would certainly buy from them again. Rest assured, purchasing from this dealership is a good decision! More

Van I bought without user manual and the Van not clean prope Very disappointed no user manual and car detailing was not done properly....I was easiset customer they have but they did not appriciated my patients Very disappointed no user manual and car detailing was not done properly....I was easiset customer they have but they did not appriciated my patients More

Good experience Service department took me on time and delivered/returned my vehicle ahead of scheduled time estimate. I will be returning in the future with my othe Service department took me on time and delivered/returned my vehicle ahead of scheduled time estimate. I will be returning in the future with my other vehicle. More

Back For More Buying a car usually carries the stigma of stress, and being pushed in directions you may not want to go. "Hassle-free is not just a catch phrase when Buying a car usually carries the stigma of stress, and being pushed in directions you may not want to go. "Hassle-free is not just a catch phrase when we worked with Phil. Working with Phil and Tim was a piece of cake. We've bought cars prior and will continue to give Koons our business in the future. More

Went smoothly Buying a car was made very smoothly by Phillip and other staff members. He took care of my requests to get me a good deal on the car Buying a car was made very smoothly by Phillip and other staff members. He took care of my requests to get me a good deal on the car More

Easy and pain free! We arrived at Joyce Koons right at noon on a Sunday and were greeted very promptly by John McMullan. We had had a less than stellar experience at a d We arrived at Joyce Koons right at noon on a Sunday and were greeted very promptly by John McMullan. We had had a less than stellar experience at a different dealership the day before so we were hoping for a better experience and we got one! John was unfailingly helpful, knowledgeable, and pleasant as he located a 2016 Encore that we had found on the Internet. Once he located the vehicle, he had it brought up front, handed us the keys and allowed us to test drive the car without any pressure or hard sell. As soon as we got back, we told him to start the paperwork and we drove the car home later that afternoon. I love the car and would happily recommended both the car and the dealership to friends and tell them to have John assist them. More

Very good experience . Mr Marinakos was very helpful and very patient with me ,cause I didn't know what I wanted . He pointed me to the right vehicle at the right price and Mr Marinakos was very helpful and very patient with me ,cause I didn't know what I wanted . He pointed me to the right vehicle at the right price and now my family is happy and safe . Thanks Mr Marinakos Five stars plus+++++++ More