Joyce Koons Buick GMC
Manassas, VA
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Great Deal!!!! Best deal ever!! Codie and Behzad were the best to deal with, stress free buying here folks. Check them out!!! They beat all the other dealers in th Best deal ever!! Codie and Behzad were the best to deal with, stress free buying here folks. Check them out!!! They beat all the other dealers in the area. More
Not so quick, but VERY painless I was involved in a car accident that totaled my 2013 Honda Civic. We found a car we thought we would like on line through USAA Car Buying Service. We I was involved in a car accident that totaled my 2013 Honda Civic. We found a car we thought we would like on line through USAA Car Buying Service. We had no idea going in that this would be the only car we looked at, test drove and decided on. We are very happy with our purchase. Philip Marinakos was very helpful, polite and easy going. So, we replaced our car with a certified pre-owned one two years newer for a good price and no pressure. We are very pleased with Philip AND the dealership. Thanks! More
excellence! They made buying a vehicle pleasurable. They treated me and my family well. Even made my kids feel welcomed in the building. They went out of there wa They made buying a vehicle pleasurable. They treated me and my family well. Even made my kids feel welcomed in the building. They went out of there way to get us the best financing possible. I would suggest them to anyone that wants to buy a vehicle. More
New vehicle purchase Joyce Koons GMC gave me an excellent purchase price and incentives towards purchasing a new GMC to replace my old truck. I was pleased with the profes Joyce Koons GMC gave me an excellent purchase price and incentives towards purchasing a new GMC to replace my old truck. I was pleased with the professional service I received throughout the sale process. More
Very pleased with the experience. I was very pleased with the overall experience. Joe worked hard to contain the costs while still providing the service. My thanks to him - keep up th I was very pleased with the overall experience. Joe worked hard to contain the costs while still providing the service. My thanks to him - keep up the good work. More
Great Experience Great customer service. If I could rate higher than 10, I definitely would. I went in with concerns and left with total satisfaction. The mechanics Great customer service. If I could rate higher than 10, I definitely would. I went in with concerns and left with total satisfaction. The mechanics are top notch. Jeff Miller the Adviser was very courteous and the shuttle driver Wayne was the nicest person. I appreciate the total service I received. More
As painless as possible! Joyce Koons and Phil made purchasing a new vehicle very easy and as low pressure as possible. I hadn't even planned to buy a new car- I walked over t Joyce Koons and Phil made purchasing a new vehicle very easy and as low pressure as possible. I hadn't even planned to buy a new car- I walked over to the showroom to pass time while my car was in service. I was hesitant to act interested because I thought I'd be hounded. To my surprise, Phil left me to wander until I expressed interest in a vehicle which was parked out front. He was very knowledgeable about the vehicle and spent time with me even though I warned him that I was just browsing for now. Everyone involved was efficient and attentive, but not pushy. They were happy to resolve all issues and even after I stalled for a day, they did not "push" me. Discussing trade in value was fair and easy. Prep of car was amazing! Dealing with Roland in finance was also a positive experience as he was happy to explain all of my options. All in all, a great experience! And I LOVE my new Envision! More
Always thoughtful GM vehicle service Jeff Miller and the staff always supply thoughtful GM vehicle service. For over eight years this has been the case for my family. Many thanks..... Jeff Miller and the staff always supply thoughtful GM vehicle service. For over eight years this has been the case for my family. Many thanks..... More
As always, efficient and professional service As has been our normal experience with Jeff Miller and his team over the past years, our Encore was serviced in a professional and efficient manner ev As has been our normal experience with Jeff Miller and his team over the past years, our Encore was serviced in a professional and efficient manner even though it was a very busy day. I appreciate the team's efforts. More
2016 Honda Fit Purchase Phil, Thank you for all your help. By far, the best experiences I have had purchasing a new car. I felt absolutely no pressure and very comfortab Phil, Thank you for all your help. By far, the best experiences I have had purchasing a new car. I felt absolutely no pressure and very comfortable. You understood exactly what my needs were and were able to work around my incredibly tight schedule. If anyone is in the market for a new car, I highly recommend Phil and the Joyce Koons team. Everybody is friendly and inviting. A big thumbs up to Behzad Mahmoodi in F&I too! He got me in and out so fast I thought for sure there was more to come. He worked with several Banks to find me the best financing and also understood some special concerns of mine. Thanks again everyone! Sean PS I am trying to update the form, but cannot enter all correct information because Phil helped me with a Honda. I didn't even realize he wasn't a "Honda" sales rep. He had excellent product knowledge and all competition in the level car I eas looking at. BONUS! More