Joyce Koons Buick GMC

Always Great Service I purchased a used 2008 350Z off the used car lot at Joyce Koons and take it to the service department for oil changes and routine maintenance because I purchased a used 2008 350Z off the used car lot at Joyce Koons and take it to the service department for oil changes and routine maintenance because of the convenience and excellent service. When waiting, the team is efficient and gets you back out the door in a short time frame More

Service Every time I come in for my regular routine oil change Tyson an the service staff make it a pleasant experience. Only one time did I wait like half Every time I come in for my regular routine oil change Tyson an the service staff make it a pleasant experience. Only one time did I wait like half a day for an oil change but was compensated by the GM for a loner if I ever needed one in the future More

Service at dealership Always a pleasure to deal with. Fast service. Pricing up front. Good quality of work. Service team is always friendly. A clean customer waiting a Always a pleasure to deal with. Fast service. Pricing up front. Good quality of work. Service team is always friendly. A clean customer waiting area. More

Outstanding New Vehicle Purchase Philip Marinakos is by far the best sales representative I have dealt with in over 40 years of buying cars. I first met Phil in February 2016 when I Philip Marinakos is by far the best sales representative I have dealt with in over 40 years of buying cars. I first met Phil in February 2016 when I purchased a GMC Acadia for my wife. The experience was so pleasant and customer friendly that it was the main reason I returned to Joyce Koon's and Phil to purchase a new vehicle for me in June 2016. In February, I mentioned to Phil I was interested in the new Honda Ridgeline. Since it was not out yet, Phil researched the vehicle, sent me links for information and promised to call me when one came into the showroom. He made good on that promise and I happily walk out of the dealership the other day a happy owner of a silver Honda Ridgeline. Phil in both transactions made my wife and I feel as if we were the most important people in the building. If we had a question, Phil immediately got the answer. He is very friendly, courteous and highly knowledgeable in the products he sells. Even my wife is impressed and she worked in the industry for 20 years. Phil was assisted by Tim Rowan in finance who exhibited the same level of customer service and knowledge in his area. Clearly I was dealing with the A Team. My overall experience with Joyce Koon's has been excellent with every employee I encountered was engaging, professional and courteous. With people of Phil and Tim's quality, I will be back and I will encourage anyone I know to go to Joyce Koon's when considering their next vehicle purchase, new or used. More

Excellent experience When I arrived at Koons Abe was able to help me pick out the exact car that I needed and to get it cleaned up in a timely manner. We were able to nego When I arrived at Koons Abe was able to help me pick out the exact car that I needed and to get it cleaned up in a timely manner. We were able to negotiate a price that made my payments a lot less than what I had originally expected. The service here was fast, friendly, and easy. I would recommend Joyce Koons in Manassas to anyone looking to buy a great car for an affordable price. More

Honda Accord purchased from Joyce Koons - Philip Marinakos Philip had scouted out the suitable car for me before I got to the dealership. He patiently showed me and allowed me to drive a few to try on. The fir Philip had scouted out the suitable car for me before I got to the dealership. He patiently showed me and allowed me to drive a few to try on. The first car he had picked out though was the PERFECT car for me. He was no pressure and made sure all the information needed to make an informed decision was available. Best car buying experience I have ever had. Thank-you Philip, thank you for turning a dreaded day into a happy one. More

Great service as always! When ever I take my vehicle in for service of any kind, I can always count on Tyson being there to give me the straight 411. Last time I was in was so When ever I take my vehicle in for service of any kind, I can always count on Tyson being there to give me the straight 411. Last time I was in was solely for an inspection. In and out of the service bay in less than an hour. More

Easy and pleasant Had to bring in my hole family 3 kids 2 under 3, I was dreading the hole thing. Then we meet Philip and he went out of his way to make our car buying Had to bring in my hole family 3 kids 2 under 3, I was dreading the hole thing. Then we meet Philip and he went out of his way to make our car buying experience wonderful. He was very honest helpful and and kind. My kids wanted him to come home with our new car! More

Easy Peasy! We had a very pleasant experience at Koons of Manassas. Charles Carlson was super friendly and easy to work with. In fact so was everyone at the deale We had a very pleasant experience at Koons of Manassas. Charles Carlson was super friendly and easy to work with. In fact so was everyone at the dealership. We did have to wait a bit since they were really busy and understaffed but Charles made sure we were comfortable. He is an honest, no pressure, good natured person and he even went out of his way to have another manual for the car sent to me. More