Back

Joyce Koons Buick GMC

Manassas, VA

4.4
1,070 Reviews

10660 Automotive Dr

Manassas, VA

20109

Directions

By Type

Showing 1,070 reviews

April 18, 2016

Vehicle servicing experience It was very smooth and fast. Representative is very knowledgeable and answered all my questions. within 2 hours they completed vehicle servicing. Sinc More

by Manoj Kumar Bade
Recommend Dealer
Yes
Employees Worked With
Tim Nguyen , Tyson Farina, Kevin Hall, Derek Rucker, Joe Carroll, Joe Atkins
April 18, 2016

oil change tire rotation // purchase extended warranty Service was excellent, I was provided a loaner car while service was performed. I also had check engine light on due to a dead cell in my battery. T More

by JLDavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Miller, John Ortiz
April 18, 2016

Best Car Buying Experience Ever We had a great car buying experience at Joyce Koons Buick GMC. From the minute we walked into the dealership, Philip Marinakos and the rest of the sa More

by L & M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ortiz, Philip Marinakos
April 18, 2016

Philip Marinakos My wife and I enjoyed our experience working with Phil Marinakos to buy a Honda Pilot. Phil was never pushy and took his time with us to make sure we More

by Cjkx5!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Marinakos
April 14, 2016

Known and appreciated We go to Koons because they know us and appreciate our return visits to maintain our car in good shape as well as offer us veteran discounts on servi More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Farina
April 13, 2016

Going to Jiffy Lube Free oil change resulted in oil sensor being bad and engine light on now. $400 bill. Bought the car last summer and now find out that I need 4 new tir More

by sawhite39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Miller
April 12, 2016

Great experience, thanks to Clif! We found two cars online at Joyce Koons Buick that we wanted to check out. Were we in luck when we were greeted at the door by Clifton Gaskins! Not on More

by Love my Buick!
Friendliness
Recommend Dealer
Yes
Employees Worked With
Misty Barbe, John Ortiz, Clifton Gaskins, David Lane
April 12, 2016

Great Car Buying Experience Outstanding customer service. Wasn't pushed into a vehicle that didn't fit. Salesman (Derrick Rucker) was friendly, knowledgeable, and patient. Very g More

by Michael Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Rucker, Behzad Mahmoodi
April 12, 2016

The Perfect Acadia! Charles did a fantastic job of working within the budget we set out at the beginning of the day and ensured that we received the fully loaded 2016 Aca More

by Moxon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Carlson
April 06, 2016

Car shapeup Just had my car serviced at Joyce Koons, they do an excellent job and are fast and courteous. I would recommend them to all my friends and family! More

by dslawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the name of the service agent I worked with., Joe Atkins
Apr 08, 2016 -

Joyce Koons Buick GMC responded

We appreciate your business and your review. It was our pleasure to provide you with a great experience. -Angela Killinger, VP and General Manager

...
48
...