Joyce Koons Buick GMC
Manassas, VA
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Answered Prayers We had a wonderful experience with this purchase; every person we came in contact with was professional and courteous. On top of all that; our credit We had a wonderful experience with this purchase; every person we came in contact with was professional and courteous. On top of all that; our credit situation was not "ideal" or "stellar" but these guys fought for us and took care of us in the end! I cannot express our gratitude and thankfulness in words other than to say God used these folks to give us a chance to purchase the vehicle we wanted and to be treated like hard working people who just simply wanted a newer vehicle! Thank you all for taking care of me and my family! when the time comes again; we will definately be back to purchse more vehicles! God bless! More
5 stars! The only place I ever give 5/5 stars or a 10 rating is Joyce Koons GMC and to Tyson Farina. Thank you for continuing to impress me with your friendlin The only place I ever give 5/5 stars or a 10 rating is Joyce Koons GMC and to Tyson Farina. Thank you for continuing to impress me with your friendliness and professionalism! More
Vehicle purchase Bought a second vehicle from Philip. Good price and great service. Called looking for a certain vehicle and had a call back within a few hours, deal Bought a second vehicle from Philip. Good price and great service. Called looking for a certain vehicle and had a call back within a few hours, deal made and picked up next morning. First call when looking for a vehicle. More
Excellent Steve was great and made me the best deal around. He gave me a truck to test drive (7 hours) and even after i went to another dealership to shop pric Steve was great and made me the best deal around. He gave me a truck to test drive (7 hours) and even after i went to another dealership to shop prices and vehicles, they couldn't compare to Koons GMC. The lifetime oil changes and warranty on the drive train were just a bonus. No other place I will buy a new truck from. My new 2500 Denali with the Duramax diesel is the most well power and most beautiful truck I have ever owned. And thanks to Koons GMC, at a GREAT PRICE!!!! Josh Cole More
Good buying experience This is the 2nd vehicle I bought in the past 30 days (replaced both family vehicles), and the eighth dealership I visited in person (total, for both c This is the 2nd vehicle I bought in the past 30 days (replaced both family vehicles), and the eighth dealership I visited in person (total, for both cars). So I definitely have had a thorough refresher on what its like trying to buy a car (I shopped used and new), and I got a good sense for some of the local dealerships. Derek was straight-forward and efficient. It didn't feel like they were playing games. No high pressure techniques--and, refreshingly, no tricky tactics in the finance office. Just straight-forward business and respect for what I said and wanted. I would definitely go back. More
Easiest purchase ever We had researched the Buick Enclave and we were ready to test drive. It went well , we then asked for a 24 test drive. No.problems getting it setup. T We had researched the Buick Enclave and we were ready to test drive. It went well , we then asked for a 24 test drive. No.problems getting it setup. The following day we were rwady to return the car and go looking for ginancing. We knew what our credit union was offering and they came very close to matching the rate. We were ginanced and out the door as easily as i have ever bought a car. No pressure More
Outstanding Service I went in initially just to look around. A particular car caught my eye, but my credit wasn't the best, so I didn't think I would leave with anything I went in initially just to look around. A particular car caught my eye, but my credit wasn't the best, so I didn't think I would leave with anything that day. John put me at ease with the situation, and did all he could so that I could leave with a car and begin to rebuild my credit! Mr. McMullan explained the credit rebuilding process to me, and did not put me under any pressure to buy anything. With the help of John, Bob, and John Ortiz, I was able to leave with my first car! Amazing service all around. I would give these gentlemen 10 stars if I could. More
Reliability and trust I don't trust this company anymore and I don't want to let them fix my car. I really had a bad experience with this company and I spent money with no I don't trust this company anymore and I don't want to let them fix my car. I really had a bad experience with this company and I spent money with no result. They also tried to double charge me last time but I realized that and asked the agent why and he gave me a funny reason. I really want to complain to general manager to follow up. More
Buick Regal My family has bought 8 cars from this dealer since the place had opened up. Grest customer service, and they really help you as best they can with you My family has bought 8 cars from this dealer since the place had opened up. Grest customer service, and they really help you as best they can with you on a price that your budget can handle. Really happy with the car we purchased and I wI'll probably be back for any future purchases. More
Great experience buying my Buick Enclave I had a great customer service experience buying my Buick Enclave. Phil who was the salesperson was outstanding and the Sales Manager and Finance Mana I had a great customer service experience buying my Buick Enclave. Phil who was the salesperson was outstanding and the Sales Manager and Finance Manager were also great. I got a good price and my paperwork was done in no time. I plan on coming back to Joyce Koons for my service as well. More