Joyce Koons Buick GMC

ALWAYS PROFESSIONAL AND COURTEOUS. i ALWAYS TAKE MY CAR HERE FOR OIL CHANGES AND CHECK UPS .kEVIN IN GM SERVICE IS ALWAYS SO NICE AND POLITE. i ALWAYS ENJOY MY EXPERIENCE DEALING WITH K i ALWAYS TAKE MY CAR HERE FOR OIL CHANGES AND CHECK UPS .kEVIN IN GM SERVICE IS ALWAYS SO NICE AND POLITE. i ALWAYS ENJOY MY EXPERIENCE DEALING WITH KEVIN More

Great buying experience Very enjoyable experience. Low pressure sales, I knew the sales price of the vehicle before ever arriving, everything about the sales experience was e Very enjoyable experience. Low pressure sales, I knew the sales price of the vehicle before ever arriving, everything about the sales experience was explained in detail with no surprises. I would recommend this dealership to anyone looking for a GMC. More

Had better service in the past Car was not ready when expected this was after I gave service the complete weekend. Then service stated they found a leak on part of job and had to fi Car was not ready when expected this was after I gave service the complete weekend. Then service stated they found a leak on part of job and had to fix. More

Great service as usual Thanks to Tyson Farina and the mechanics for making this most recent recall a breeze. He worked with me on time and convenience. Great service as u Thanks to Tyson Farina and the mechanics for making this most recent recall a breeze. He worked with me on time and convenience. Great service as usual! More

Rough idle and noisey brakes Jeff Miller and his team performed the service on our Lucerne and as always, they did a very professional job. They truly know how to keep their cust Jeff Miller and his team performed the service on our Lucerne and as always, they did a very professional job. They truly know how to keep their customers coming back through their efficient, friendly service. More

Top notch service! We have been a long time customer of Koons (Manassas) for both vehicle purchase and service for years! We have had only positive experiences and will We have been a long time customer of Koons (Manassas) for both vehicle purchase and service for years! We have had only positive experiences and will continue to be customers while living in the area. Especially in the service department we are extremely satisfied, as they never "over sell" what doesn't need to be done and when our vehicles do need service and/or repairs it is always taken care of in a timely professional way, along with good prices! I alway know I am being told straight and honest information which is huge as many places thrive on fixing what isn't broken in the first place. One a final note....I do like how clean the facility is too, nothing worse than waiting for you car in a filthy environment! More

Great Experience I made an appointment to have the oil changed and have the tires rotated. When I arrived Tyson Farina was there to greet me. We went over the specif I made an appointment to have the oil changed and have the tires rotated. When I arrived Tyson Farina was there to greet me. We went over the specifics of my visit. He told me how long I would have to wait. Before you knew it I was on my way again. Thanks again Koons GMC Buick of Manassas you are a five star operation. Keep up the great work! More

State Inspection Most dealers do not want to deal with a Verona, but Tyson took it and the turn around was about an hour (not bad at all). Most dealers do not want to deal with a Verona, but Tyson took it and the turn around was about an hour (not bad at all). More

General service and oil change As usual, great experience, and outstanding advice from Kevin Hall. I am very pleased with the quick, accurate service that I get from this dealership As usual, great experience, and outstanding advice from Kevin Hall. I am very pleased with the quick, accurate service that I get from this dealership. More

Great service on car and excellent customer service. Service was completed on time just as quoted. I would recommend this service department to anyone. Thanks for on car and excellent customer service. Service was completed on time just as quoted. I would recommend this service department to anyone. Thanks for the help. More