Joyce Koons Buick GMC

Charles Carlson was Awesome! My husband and I went to Joyce a couple of weeks ago looking for a new family vehicle. We were a little nervous because we had very specific requireme My husband and I went to Joyce a couple of weeks ago looking for a new family vehicle. We were a little nervous because we had very specific requirements. Had an appt with Joyce and saw a few cars then left to go visit a few other dealerships we made appts with. Turned right around and went back to Joyce! Charles was extremely professional and not in the least bit pushy. They worked with us to make the car we wanted fit our budget. Will definitely check Joyce out when we need another vehicle. More

New Car Purchase We purchased a 2015 Buick Lacrosse from salesman John Rendo. The deal went very smoothly and quickly. It was a pleasure, purchasing the car. We hav We purchased a 2015 Buick Lacrosse from salesman John Rendo. The deal went very smoothly and quickly. It was a pleasure, purchasing the car. We have purchased numerous vehicles from this dealership over the years and continue to have them serviced there as well. We always have a good service experience with Kevin Hall or Jeff Miller. We plan to have the Buick serviced here as well and know that any service will be top notch. More

GM Service Had our 2008 Pontiac Grand Prix GXP serviced recently and as always received a prompt and friendly greeting from the GM service team. Service advisor Had our 2008 Pontiac Grand Prix GXP serviced recently and as always received a prompt and friendly greeting from the GM service team. Service advisor Kevin Hall is always good at keeping us informed of service progress and any issues noticed during the service. More

Great, friendly service The sales person was super helpful and went out of his way, took a lot of time with us, They were efficient and professional and helped us get the e The sales person was super helpful and went out of his way, took a lot of time with us, They were efficient and professional and helped us get the exact vehicle that we wanted. More

Awesome sales experience This dealership is outstanding in all aspects. From the sales manager (Mike) down to the salesman (Leonard), and then dealing with the finance person This dealership is outstanding in all aspects. From the sales manager (Mike) down to the salesman (Leonard), and then dealing with the finance person (Tim), they were the most professional people you could ask to work with. They made me feel welcomed and comfortable, answering all questions, which made me more confident in purchasing my vehicle. I left there knowing that I'll be back for my next purchase! Thank you Mike, Leonard and Tim! Robin Cannon More

New Car Purchase We purchased a new 2015 Buick Enclave. Steve Hughes, our salesman, was outstanding! Steve made our new car buying experience wonderful. He is very We purchased a new 2015 Buick Enclave. Steve Hughes, our salesman, was outstanding! Steve made our new car buying experience wonderful. He is very fair and took tme to expain any questions we had throughout the purchasing process. He made us feel a part of the Koons family and did an outsanding job of following up with us via phone calls and email. He is very good with details and follow through. More

Satisfaction with work Courteous and very responsive service. I called for an appointment and showed up at the scheduled time. I was quickly met by Jeff, he wrote up the j Courteous and very responsive service. I called for an appointment and showed up at the scheduled time. I was quickly met by Jeff, he wrote up the job, car went into shop and came out withing the hour. Great service, I'll be back. More

Check Engine code on my Denali pickup I was told to come to the service center to get my check engine code fixed. Upon arrival I was informed they were a diesel mechanic short and may not I was told to come to the service center to get my check engine code fixed. Upon arrival I was informed they were a diesel mechanic short and may not be able to repair my vehicle. I live more than 50 miles away and so stated. The service writer said he would go and check with the remaining diesel mechanic to see what could be done. He cam back and told me they already started work on my vehicle.All fixed in under 3 hours. Great Job and Thanks More

Wonderful Service My service experience is always great. Kevin Hall is the BEST! I've been a customer since 2006! I will never take my truck anywhere else. Staur My service experience is always great. Kevin Hall is the BEST! I've been a customer since 2006! I will never take my truck anywhere else. Staur Harris More

Service Wonderful as usual. The service guys are always willing to go the extra mile for their clients. They are always wanting to help fix any issue. They Wonderful as usual. The service guys are always willing to go the extra mile for their clients. They are always wanting to help fix any issue. They always find a solution that works for your schedule. More