Joyce Koons Buick GMC

Great overall experience The staff was excellent! Competent, thorough and very timely. They diagnosed a very complicated issue, explained it in understandable terms, offered The staff was excellent! Competent, thorough and very timely. They diagnosed a very complicated issue, explained it in understandable terms, offered a loaner and delivered the vehicle on time. More

Long time customer I have been going to the Joyce Koons GMC Buick dealership for my Pontiac's maintenance and repairs for 6+ years and found them to be very reliable and I have been going to the Joyce Koons GMC Buick dealership for my Pontiac's maintenance and repairs for 6+ years and found them to be very reliable and extremely helpful. More

Excellent Service Jeff Miller and his team do a fantastic job! They are professional, friendly and efficient. I am always kept apprised of the progress and I truly ap Jeff Miller and his team do a fantastic job! They are professional, friendly and efficient. I am always kept apprised of the progress and I truly appreciate that. Thank you so much! More

good experience Great service! I always take my vehicle to Joyce Koons GMC for any of my service needs. They are very professional and always fix my vehicle right ea Great service! I always take my vehicle to Joyce Koons GMC for any of my service needs. They are very professional and always fix my vehicle right each and every time. More

Regular scheduled maintenance service. Outstanding service experience. Kevin Hall is top-notch, friendly, and very informative. The service was fast, and cost-effective. Definitely will con Outstanding service experience. Kevin Hall is top-notch, friendly, and very informative. The service was fast, and cost-effective. Definitely will continue to use their service. More

Easiest transaction I've ever had I have been servicing my 2012 Sierra for 3 years at Joyce Koons and have always had a very favorable impression of the service, staff and pricing. Whe I have been servicing my 2012 Sierra for 3 years at Joyce Koons and have always had a very favorable impression of the service, staff and pricing. When it came time to upgrade my truck I shopped around at other dealers and decided to give them the final opportunity. My salesperson, Steve Hughes, was attentive, helped me find the perfect truck, and got me to a price and a trade in value that beat all of the other dealers. And it was all accomplished in about an hour. Best and easiest transaction I've had, and I've purchased over 20 cars in my life. Special Thanks to Steve, Jeff Melendez, David Kim and Kevin Runey More

State inspection In and out in 30 min. No appointment. Even received a car wash. My 2014 Encore is still great. Thankful to Koons for making my experience last well In and out in 30 min. No appointment. Even received a car wash. My 2014 Encore is still great. Thankful to Koons for making my experience last well beyond the showroom. More

Scheduled Service Trip Purchased my GMC from this dealership, almost 3 years ago. And was happy with my deal. All my service has been done here and I have always happy wit Purchased my GMC from this dealership, almost 3 years ago. And was happy with my deal. All my service has been done here and I have always happy with the service department especially Tyson Farina. Waiting time is within my expectations, staff is always friendly and the remodeled facilities are comfortable. Let's be honest, no matter how good the prices are, we will always wish they were better! Yes, I will continue to give Koons my business as long as I remain in the area. More

2 diagnostics warnings Mechanic checked the processors, no indication of any problems. Felt a lot more comfortable afterwards. It was most likely the sensors being too "s Mechanic checked the processors, no indication of any problems. Felt a lot more comfortable afterwards. It was most likely the sensors being too "sensitive". Also had the oil changed. Tyson also had the car washed. Thanks to all for great service. More

2011 GMC Enclave Brought the car in for a recall item, oil change and state inspection. They found a leak related to the power steering system that was covered by the Brought the car in for a recall item, oil change and state inspection. They found a leak related to the power steering system that was covered by the warranty. Nice to know they went beyond just dealing with the issues that I brought the car in for and took care of something that could have been much more significant. More