KIA of Clermont

If I could give 0 stars I would. NEVER purchase or use this dealership for anything. We’ve had ongoing problems with my 2023 sportage and they’ve done nothing but rake us over the co NEVER purchase or use this dealership for anything. We’ve had ongoing problems with my 2023 sportage and they’ve done nothing but rake us over the coals. They’ve lied to us, put our safety as risk, and wiggled their way around doing the right thing. Edward in the service department promised us one thing then took it back. He has done this multiple times. There’s always an excuse for everything they do and don’t let you do. And do NOT let Brett (maybe his name is Brent) the mechanic work on your vehicle. He laughed at us and lied to our faces. This place should be ashamed of themselves. More

Was at KIA of Clermont today. My wife had told me her driver side turn signal wasn't working. The service tech examined the car and said there was a short circuit and the entire My wife had told me her driver side turn signal wasn't working. The service tech examined the car and said there was a short circuit and the entire headlight unit needed to be replaced and since the car was out of warranty, I'd be looking at about $1,242. ($783 for the headlight unit and 2 hours of labor). I said I needed to think about such a large expense. On my way home, out of habit I clicked the left turn signal and it worked, just like it had for 4 years. I figure pulling and reinserting the plug fixed my problem. (short circuit? not likely) My wife greeted me and said she'd been on Amazon and the headlight unit that dealer said needed to be replaced was being sold for $300. I checked YouTube and damned if there wasn't a video how to replace the headlight assembly, and given the rapacious dealership, I decided to do it myself if and when it actually needed to be replaced Oh, and another thing.. while I was in the waiting lounge, a kid comes out and tells me there are rock chips in my windshield and they can repair them at no cost - my insurance will cover it. Being somewhat cautious, I called my insurance company. The agent told my 'yes' it would be covered but they monitor claims and if I really needed a future replacement, my claim might be turned down. So.. I passed on the rock repair. However, while I was waiting, the kid did sell another windshield repair. (The kid's spiel reminded me of the guys who used to come around and promise me a new roof after a hail storm.) More

Everyone here has been so helpful and I couldn't be happier with my vehicle purchase. Got so many perks that I wasn't even aware of. Would highly recommend kia clement. Ask for Addan and or Jennifer th happier with my vehicle purchase. Got so many perks that I wasn't even aware of. Would highly recommend kia clement. Ask for Addan and or Jennifer they will take real good care of you. More

Never written a review for a dealership I didn't buy a car from until now. This is the type of dealership that gives dealerships a bad name. I couldn't make heads or tails from all the bogus extra fees, b car from until now. This is the type of dealership that gives dealerships a bad name. I couldn't make heads or tails from all the bogus extra fees, but somehow a $33,000 Kia was going to cost me over $42,000. Go elsewhere. More

Thank you Mark and Reina in sales! They are both very knowledgeable and helpful, I love my new Kia Soul. Thank you also to the Service Department! I appreciate you taking care of m They are both very knowledgeable and helpful, I love my new Kia Soul. Thank you also to the Service Department! I appreciate you taking care of me today! Debbie More

Do not buy a Kia telluride! I bought my used 39000 miles certified kia telluride from Kia of Clermont dealer and two months later the roof part after the windshield had a 5 big I bought my used 39000 miles certified kia telluride from Kia of Clermont dealer and two months later the roof part after the windshield had a 5 big paint chips from just driving on the interstate. There was nothing I did to cause the chips and I contacted the dealer and kia corporate and they just said it was out of the kia paint warranty after 39000 miles. I took my car to three different body shops and they all said it was a manufacturer paint issue. I looked it up online and apperantly is a really common issue with kia telluride models. I had a kia optima for 6 years and never had any issues but the kia telluride has been a nightmare. Please dont buy this car and if you do buy it with less than 39000 miles if not your out of money and luck because Kia will refuse to make things right and give you a car without manufacturer paint issues. The manager and the staff at Kia of Clermont were also not transparent, assurong me they would take care of the issue and than telling me am out of luck. I hated this experience, and will never buy anything from this dealership or Kia vehicle !! More

This dealership went the extra mile with me in providing friendly quality service for extensive repairs. friendly quality service for extensive repairs. More

WORST CAR DEALER IN Central Florida. ...DO NOT BUY A CAR OR TRUCK FROM HERE.....They tried to rip my son off.....a truck for $27500 ended with a price of $34000. Dealer fee $989, I ask fo ...DO NOT BUY A CAR OR TRUCK FROM HERE.....They tried to rip my son off.....a truck for $27500 ended with a price of $34000. Dealer fee $989, I ask for the safety and truck review when they got the truck in. Funny that the paperwork said Windshield whipper fluid was Full. It was bone dry. also no oil leaks, after driving it for a day the check oil light was on and it was out of motor oil. Looking under the engine, covered in oil. They are very very Dishonest, Poor business experience, A total Rip off. More

Great Experience, the entire sales staff was warm and welcoming to me and my family. They were extremely professional also. Purchased two cars a Sorento and a K5 from them in the past few months. 10/10 r welcoming to me and my family. They were extremely professional also. Purchased two cars a Sorento and a K5 from them in the past few months. 10/10 recommend. More

Worst experience ever! ! The guy who show us the vehicle is very nice and helpful (Josh). The problem is the guy who assisted us with the financial part was VERY VERY VERY ! The guy who show us the vehicle is very nice and helpful (Josh). The problem is the guy who assisted us with the financial part was VERY VERY VERY unprofessional. He started good but when I told him I do not wanted the extended warranty he completely change. He started pushing a lot. He was very rude, he started speeding up the process in a bad way. I am still learning English and he made fun of me because I wrote wrong a word. VERY UNPROFESSIONAL!!! If you want to buy a car from here be ready to be strong with your decision. La peor experiencia de mi vida!! El caballero que nos mostró el vehículo es muy amable y servicial (Josh). El problema es que el tipo que nos ayudó con la parte financiera fue MUY MUY MUY poco profesional. Empezó bien, pero cuando le dije que no quería la garantía extendida, cambió por completo. Empezó a empujar mucho. Fue muy grosero, empezó a acelerar el proceso de mala manera. More