KIA of Muncie

i was scammed by this place after seeing an advertisement on facebook about a promotion (job=credit 1$down 90 days no payments) and was told by someone going by the name of "markdown mike" that yes the promo on facebook about a promotion (job=credit 1$down 90 days no payments) and was told by someone going by the name of "markdown mike" that yes the promotion was active and a voucher was reserved made an appointment to come in just ask for him and bring in proof of income get there and instead he does a credit check and says a cosigner is needed More

I purchased a new Kia Sportage last week at Kia of Muncie. I had a good customer experience all 3 times I was there. I had Jake, day one and tied up the purchase with him as well on Saturday, he was h Muncie. I had a good customer experience all 3 times I was there. I had Jake, day one and tied up the purchase with him as well on Saturday, he was helpful and not pushy, throughout the entire process. I had Lucas who helped me the day Jake was not there, whom also was very helpful. More

Terrible customer service. ....told me one down payment one day and when I go to get it....it was a thousand more.....then when I get all the paperwork completed and had the key ....told me one down payment one day and when I go to get it....it was a thousand more.....then when I get all the paperwork completed and had the keys.....they decide to delay the deal because I had used FMLA at work for medical problems......the deal still isn't done a week later! And all of this in front of my 9 year old son who was super disappointed More

I am a single mom; I bought my vehicle from Kia new. I have always taken it to the dealership for any serving. within the last 6 months at the Muncie location, I have been charged at least two times for I have always taken it to the dealership for any serving. within the last 6 months at the Muncie location, I have been charged at least two times for services that were not preformed. I have contacted the service manager Jeff - who passed the buck to Greg who offered to service my vehicle the next visit for no charge however this never happened. All has been ignored. Then last week I was charged again for a tire rotation that was not preformed and that I did not request! I had just had this done two days before at discount where I purchased the tires from. I am very upset, since my issues seem to be continuing and I never get a resolution I guess i will find a different dealership to work with. One that actually value customer service and don't take advantage of women. More

I worked with Chuck Gifford at the Dealership and found it to be one of the best buying experiences. They under promise and overdeliver. The dealership is a little over 500 miles from my home. I flew into it to be one of the best buying experiences. They under promise and overdeliver. The dealership is a little over 500 miles from my home. I flew into Indianapolis and was picked up and driven to the dealership. Chuck spent a good deal of time with us, setting up the personalization of the Kia EV6. He contacted us on our way home and after we arrived home to make sure there were no issues with the car and our charging stops for our EV. After experiencing our 500 mile road trip, I decided to make some setting changes for greater convenience and Chuck was quick to respond to any questions. So, if you"re interested in buying a new car, think about Chuck Gifford at Kia of Muncie. Yes it was a distance, but my wife and I made it into a mini vacation. More

Absolutely the best dealership ever, from the purchase with Jordan, to the service with Greg!!! The drive from Noblesville to Muncie, is truly worth it! Very happy customer!!! I rate them a 10+. Rec with Jordan, to the service with Greg!!! The drive from Noblesville to Muncie, is truly worth it! Very happy customer!!! I rate them a 10+. Recent experience with Greg at service….above and beyond! Thank you 😊 More

10 out of 10. A+. 5 Stars. Would rate higher if possible. From A-Z this dealership was AMAZING to work with. Lucas Boehm, my sales guy was awesome, and Andrea the sales manager made the process smooth and ea From A-Z this dealership was AMAZING to work with. Lucas Boehm, my sales guy was awesome, and Andrea the sales manager made the process smooth and easy. They pretty much pulled off "mission impossible" by finding a very hard-to-get K5! I would recommend that anyone looking for a new or pre-owned vehicle to shop at Kia of Muncie. Thanks again guys! More

I have bought cars for the past 20 years, but I have never come across a dealership which is as honest, transparent, respectful and makes the car buying experience so seamless, stress free and fun. My s never come across a dealership which is as honest, transparent, respectful and makes the car buying experience so seamless, stress free and fun. My sales person was Lucas Boehm (aka King Lucas). I purchased a Kia Sorento SX Turbo 2.5. Lucas was outstanding and brilliant through the whole process. Kia of Muncie is also the best Kia dealership in the nation, so I highly highly recommend them!! You cannot go wrong with Muncie Kia and King Lucas!!! Thank you! More

Just bought a Sorento from Kia Muncie. It was a great experience. I started the transaction over the internet and Devan was the first to actually respond in a meaningful way. He was great to deal with. experience. I started the transaction over the internet and Devan was the first to actually respond in a meaningful way. He was great to deal with. I really enjoyed working with him to complete the deal. I highly recommend buying a car from Kia of Muncie. More