Kaiser Buick-GMC Truck

Outstanding and Friendly Working with Doug was great. NO pressure. Had high expectations and he met them all. Even made suggestions and he turned out to be right and knowledge Working with Doug was great. NO pressure. Had high expectations and he met them all. Even made suggestions and he turned out to be right and knowledgeable. Will be going back for another vehicle and sending friends and family. More

sales and finance 1. Sales person is good except one new function (blind monitor/alert) of the car that I'm really interesting, and it's one of the reason that made me 1. Sales person is good except one new function (blind monitor/alert) of the car that I'm really interesting, and it's one of the reason that made me want to buy an new car, I asked twice if my new car has that function before the purchase, he said all leather group has that function on first day; on the last day, he said some has but some not when I asked him again because I did not find that function on my car when I drove away. 2. Finance department person did not explain each fees that deal charged on my agreement/contract to us instead he just try to sale additional service that deal offered, and he add one additional service charge to the agreement that we decide do not want; meanwhile, he put type of car is "USED" on the agreement/contract when we purchased an NEW car. he do changed it for me when I went back asked him on the second day. More

wonderful Jimmy was awesome! He was with me from start to finish. He made me feel comfortable and was able to answer all my questions without leaving me confuse Jimmy was awesome! He was with me from start to finish. He made me feel comfortable and was able to answer all my questions without leaving me confused. This was absolutely the easiest car purchase I've ever made. Great job and many thanks More

stress free experience Working with Jimmy Hanlon and Jimmy Orlando was pleasant, fast, and stress free! Thanks for all your help, time, and advice. We will recommend you to Working with Jimmy Hanlon and Jimmy Orlando was pleasant, fast, and stress free! Thanks for all your help, time, and advice. We will recommend you to everyone! More

Super Easy and AWESOME People Jimmy Hanlon has been great. He has a real simple approach that would make anyone feel comfortable. After shopping at 8 different places including car Jimmy Hanlon has been great. He has a real simple approach that would make anyone feel comfortable. After shopping at 8 different places including carmax, I would place this dealership above all car retail spots. Even Car Max, whose laid back approach failed to match Jimmy. It was a no brainer this place is great. Special shout out to Doug, awesome expert on the car I bought. More

Lease of a 2014 Terrain I was very pleased with the service I received. Jimmy was wonderful, he made this a very easy process without making me feel rushed or pressured. Ever I was very pleased with the service I received. Jimmy was wonderful, he made this a very easy process without making me feel rushed or pressured. Everyone at the dealership worked very well together to get me on my way with my new Terrain! More

Great experience!!!!! I have bought many vehicles from this dealership. Jimmy Hanlon has always been great. I look forward to doing business with this dealership and this s I have bought many vehicles from this dealership. Jimmy Hanlon has always been great. I look forward to doing business with this dealership and this salesman in the future. More

Excellent Dealership! This is the second vehicle I have purchased from Kaiser. I checked around and was not able to find a better deal.......nor did I want to leave Kaiser This is the second vehicle I have purchased from Kaiser. I checked around and was not able to find a better deal.......nor did I want to leave Kaiser. They always come through for me! Peter Labrada is extremely patient and very professional. Thanks Peter - I'm sure I will be seeing you again. More

Responsive, informed, and professional! Before buying my new car from Kaiser Buick-GMC, I contacted 6 other dealership/franchises to get a quote on a specific auto. In all of the interaction Before buying my new car from Kaiser Buick-GMC, I contacted 6 other dealership/franchises to get a quote on a specific auto. In all of the interactions, In all 6 places, we witnessed a lack of preparation, experience, and professionalism. To add to our frustration, one of these 6 dealers even had the nerve of attempting to pull a bait & switch on us with a misquote on a car that suddenly disappeared - so they conveniently offered another car at a higher price. On the other extreme of spectrum, Peter Labrada from Kaiser Buick-GMC was very attentive, customer-centric, friendly, and most importantly, very honest! Overall, the experience from the time we stepped into the dealer to the last minute exiting the building was excellent! No buyer's remorse here... just a reassurance of a great decision to shop at Kaiser Buick-GMC. Thank you Peter and team! More

Wonderful salesman! I was always afraid to purchase a new vehicle but Jimmy Hanllon made it comfortable and easy. He answered any and all questions. He made the experi I was always afraid to purchase a new vehicle but Jimmy Hanllon made it comfortable and easy. He answered any and all questions. He made the experience exciting to buy my new GMC. I will be eager to pass on his name and dealership to any one and highly compliment his expertise in car sales with a wonderful personality. Thank-you Jimmy! More