Kaiser Buick-GMC Truck

BAIT AND SWITCH FINANCE TACTICS My fiance and I purchased a vehicle based on what we thought were agreed upon terms. They pulled a bait and switch and not only tacked on three addit My fiance and I purchased a vehicle based on what we thought were agreed upon terms. They pulled a bait and switch and not only tacked on three additional months worth of payments, they added money to the cost of the vehicle. Took advantage of us, and then were more than happy to tell us we signed the paperwork and should have known we did this. I get it--we should have seen the terms on paper, but that doesn't mean they get to weasel their way around a deal verbally and then screw people in the end. VERY disappointed. More

Reminiscent of Old The only way I can explain our (my fiancé and I) experience is as if it was like having relatives in the business assisting us with what we should be The only way I can explain our (my fiancé and I) experience is as if it was like having relatives in the business assisting us with what we should be aware of, be expected of, think about, etc. I felt like I was out at one of my family reunion picnics. If I owned a dealership, I'd had every salesman shadow Jimmy Hanlon to get a feel for how you are supposed to treat customers. He and everyone in the people in the finance department worked diligently for us and are so much appreciated. We will be back to buy again from Jimmy. More

"Second purchase" I highly recommend the Kaiser dealership and Jimmy Hanlon to anyone who would like to be treated as a human being when purchasing a vehicle at the Kai I highly recommend the Kaiser dealership and Jimmy Hanlon to anyone who would like to be treated as a human being when purchasing a vehicle at the Kaiser dealership. No pressure, just honest people who make you feel at ease when working with you to get you the best deal possible. This is our second vehicle and we will be back if we need to purchase a third. Thanks Jimmy! See you next time. J Russell More

Jimmy Hanlon is Superman Jimmy, Please let your owner/manager know that it was definitely a wonderful experience working with you and your team. I plan on coming back to p Jimmy, Please let your owner/manager know that it was definitely a wonderful experience working with you and your team. I plan on coming back to purchase another vehicle in a couple of years and I will request you as my salesperson. You are Superman :) You put in the extra time and effort and I felt great leaving with my new vehicle. I would say that my overall experience is a 10 and will tell others to come see you at the Dealership! MCWAndrews More

Great Buying Experience! I had a horrible experience with a Buick Dealer in Orlando and almost didn't buy the Buick because of it. I made an Appointment with Jimmy and it wa I had a horrible experience with a Buick Dealer in Orlando and almost didn't buy the Buick because of it. I made an Appointment with Jimmy and it was because of his knowledge of the car and respect of my time I came back to buying a Buick. He then communicated with me through out the whole process, answering every questions quickly so I could make an informed decision. I'm very pleased with my purchase and would highly recommend Jimmy! More

Recent purchase experiance I just purchased a new 2014 Buick Regal and I have to say I love this car. I was driving a 2012 GMC Sierra and needed to make a change to a more comfo I just purchased a new 2014 Buick Regal and I have to say I love this car. I was driving a 2012 GMC Sierra and needed to make a change to a more comfortable ride. I have now purchased 4 vehicles from Kaiser GMC in the last 5 years and will continue to buy from Kaiser GMC in the future. Jimmy Hanlon, Pete Hamshire and Jeremy Scott are all great employees and make buying a vehicle an easy and pleasureable experiance. Go Kaiser GMC! Kind rewgard, Chris Murphy More

New Truck Purchase The Kaiser dealership is a very friendly, comfortable location to make a purchase and have your vehicle serviced. I have now purchased two different v The Kaiser dealership is a very friendly, comfortable location to make a purchase and have your vehicle serviced. I have now purchased two different vehicles from this dealership and would highly recommend this dealership to others. Jimmy Hanlon is a great sales guy and makes you feel like you are part of the Kaiser family when you make a purchase. Great GMC trucks and a great dealership to buy them from, what else do we need. More

Kaiser is the best! We recently purchased a used vehicle from Kaiser (again)....and was once more very pleased with the dealership and the staff. Doug Macmillan was our s We recently purchased a used vehicle from Kaiser (again)....and was once more very pleased with the dealership and the staff. Doug Macmillan was our sales rep - he was honest, helpful, very knowledgeable - and willing to help us get the right car. Kaiser always has a great selection and fair prices - we have purchased many cars there over the years and would highly recommend anyone go to Kaiser for their next car purchase. We shopped several dealers but felt that Kaiser worked to put a quality vehicle and a family atmosphere together to make a great buying experience! We also recommend their service department - Lynn will always make sure you get quality service at a great price! Looking for a new or used car ? See Doug Macmillan at Kaiser Buick! More

Great Sale, Great Service Another good experience at Kaiser Buick GMC Truck of DeLand! My salesman Tom Smith listened carefully when I decided to purchase a new 2014 GMC Sierr Another good experience at Kaiser Buick GMC Truck of DeLand! My salesman Tom Smith listened carefully when I decided to purchase a new 2014 GMC Sierra. After our test drive he located the truck I wanted, and had it customized with the upgrades I requested. He was patient, understanding and professional. I was able to take advantage of the current special offers, and Jimmy Orlando in financing was able to find me better financing than my pre-approved car loan at my bank. More

Good Service Always! I recently purchased a new GMC truck at Kaiser Buick-GMC, but before I made my purchase I serviced my 2006 GMC truck since it was going to a close fri I recently purchased a new GMC truck at Kaiser Buick-GMC, but before I made my purchase I serviced my 2006 GMC truck since it was going to a close friend. Lynne always treats her customers as if we were close friends making sure we receive good service and giving good advice! She even took the time the day I purchase my new truck to tell me the features she liked about the new trucks. I have been buying and servicing vehicles from Kaiser since 1996, and feel comfortable with the service and friendly people there. More