Kaiser Buick-GMC Truck

Great Sale, Great Service Another good experience at Kaiser Buick GMC Truck of DeLand! My salesman Tom Smith listened carefully when I decided to purchase a new 2014 GMC Sierr Another good experience at Kaiser Buick GMC Truck of DeLand! My salesman Tom Smith listened carefully when I decided to purchase a new 2014 GMC Sierra. After our test drive he located the truck I wanted, and had it customized with the upgrades I requested. He was patient, understanding and professional. I was able to take advantage of the current special offers, and Jimmy Orlando in financing was able to find me better financing than my pre-approved car loan at my bank. More

Good Service Always! I recently purchased a new GMC truck at Kaiser Buick-GMC, but before I made my purchase I serviced my 2006 GMC truck since it was going to a close fri I recently purchased a new GMC truck at Kaiser Buick-GMC, but before I made my purchase I serviced my 2006 GMC truck since it was going to a close friend. Lynne always treats her customers as if we were close friends making sure we receive good service and giving good advice! She even took the time the day I purchase my new truck to tell me the features she liked about the new trucks. I have been buying and servicing vehicles from Kaiser since 1996, and feel comfortable with the service and friendly people there. More

My Second Experience at Kaiser Buick I would like to say that the service I have and had at your dealership has been fantastic. Everyone is friendly and very helpful. Jimmy Hanlon was t I would like to say that the service I have and had at your dealership has been fantastic. Everyone is friendly and very helpful. Jimmy Hanlon was the sales person I had last year and this year. He is a winner!! He goes out of his way to make your transaction go smoothly and quickly. He is understanding to all your needs and makes sure your selection is just what you want. As in the past and present, I always feel at home with Kaiser and Jimmy. Thank you so much!! Mary More

Great Truck!!! I am not an easy buyer... I demand a great value and expect my business to be handled quickly and honestly.... after shopping for months, I found a GR I am not an easy buyer... I demand a great value and expect my business to be handled quickly and honestly.... after shopping for months, I found a GREAT deal on a used '05 Chevy Silverado at Kaiser, and I bought it! Doug did a great job answering all my questions in a timely, HONEST and accurate manner, and maintained a professional composer the entire time... even when I started pushing him a bit on the price and terms! LOL I would and have recommend Kaiser Buick GMC to all my family and friends, and I will be back when its time for the next vehicle. Kaiser ROCKS!!! -Jerry M. Daytona Beach, FL More

Service WITHOUT a smile Fred "Rocky", I've been in Orange City for 35 years. I will only own a Buick. All of which I have purchased from you and your family. Your tradition o Fred "Rocky", I've been in Orange City for 35 years. I will only own a Buick. All of which I have purchased from you and your family. Your tradition of respect, concern and caring has been lost. I am a reasonable man and completely understand the "As-Is" Policy. Yet on my most recent pursuit to solicit some consideration for a presumed minor issue, I was met with a Sales Manager whose reply was to blame the Service Department for their incompetence ("I pay them a lot of money to prepare each car for sale"). The Service Department Manager was obviously annoyed by this suggestion and I felt very uncomfortable being a party to this type of animosity. I agreed to leave the car for further assessment. The Service Manager said I would be informed as to the presumed issue's status. The following day, an Assistant Service Manager informed me my Fuse Block needed to be replaced at a cost of $640.00. I felt it very necessary to pursue a second opinion. After detailed discussion with 2 subject matter experts, I retrieved my car and had it repaired for $75.00. I am sad to say, as a result of this treatment I will do my business elsewhere and suggest to others they do the same. More

Great friendly and quick sales service Jimmy did a great job handling our transaction, when he was busy with another customer, he had two of us working at the same time. Tom Smith did a gr Jimmy did a great job handling our transaction, when he was busy with another customer, he had two of us working at the same time. Tom Smith did a great job entertaining us and filling in for Jimmy. More

Great Car Buying Experience Everyone at DeLand Buick were very professional and vastly knowledgeable. When I arrive to the lot I received a warm welcome and felt I was in the han Everyone at DeLand Buick were very professional and vastly knowledgeable. When I arrive to the lot I received a warm welcome and felt I was in the hands of people that I could trust. The whole car buying process was seamless and greatly exceeded my expectations. Kudos!!! More

Roy called me back a few weeks ago in response to a used car. He told me that car just sold. He called me as soon as they got another town & country. I went to the dealership and purchased that vehicle. gre car. He told me that car just sold. He called me as soon as they got another town & country. I went to the dealership and purchased that vehicle. great follow up. He was easy to do business with. Jimmy in F&I was very helpful. I felt he had my interests in mind was also great to do business with. Even the owner stopped by to say thank you. More

I had a great experience with the dealership and Doug MacMillan. I shopped around and Kaiser had the best price. I dealt with Doug over the phone before I visited and we pretty much had the deal done, in MacMillan. I shopped around and Kaiser had the best price. I dealt with Doug over the phone before I visited and we pretty much had the deal done, including trade, before I got there. Everyone there was very pleasant, Doug did a great job. I would highly recommend the dealership and Doug. More

very professional and pleasant experiance rob was a great asset in buying my car . very relaxing ty kaiser.will recoommend your dealership to friends and relatives. great asset in buying my car . very relaxing ty kaiser.will recoommend your dealership to friends and relatives. More