Kalidy Kia

Kia would not cover a repair that seemed to be their responsibility. We were only able to talk to commercial agents. Never to a mechanic.sensation is that they wanted to follow us. Never a solid reason responsibility. We were only able to talk to commercial agents. Never to a mechanic.sensation is that they wanted to follow us. Never a solid reason for their denial. More

The service was excellent. Very fast and efficient. I would recommend Kailidy Kia to everyone Very fast and efficient. I would recommend Kailidy Kia to everyone More

Great place to buy a car but takes way way way to long to get out the door and buyers need to be prioritized to the shop for detailing or any other maintenances get out the door and buyers need to be prioritized to the shop for detailing or any other maintenances More

Most expensive service center. They hold your keys hostage till you give them a good survey. They hold your keys hostage till you give them a good survey. More

They have a good selection of used cars and the sales person was very helpful and informed. person was very helpful and informed. More

Service went well and Andrew was great as always! Thank you for taking care of me. Thank you for taking care of me. More

Pleasant The services received were done in a respectful manner. I am very pleased with the service I received manner. I am very pleased with the service I received More

Professional, quick and clean Great experience overall Very personable and inform on my vehicle. Always prefer Kalidy service. Very personable and inform on my vehicle. Always prefer Kalidy service. More

I rarely leave reviews, but I feel obligated to share my experience with Kalidy Kia. The issues started when an EV9 was originally represented to me as having 15 miles. By the time I was presented the pa experience with Kalidy Kia. The issues started when an EV9 was originally represented to me as having 15 miles. By the time I was presented the paperwork to sign, the mileage was much higher, but still shown as "new", and I was never given a clear explanation for the mileage increase. After the “new” car was delivered to my home, I discovered multiple issues, including dents, exterior scratches, wheel damage, scratches and scuffs throughout the cargo area and third-row trim, and wear marks in the driver's area – totaling ~ $6,000 according to 2 estimates I received the day after delivery. None of these damages were disclosed to me prior to me receiving the car. I also learned the vehicle had been used as a demo vehicle by the GM (who I’m assuming was aware that the car was being sold as new), which was also not disclosed to me before the sale. What has been most frustrating is the complete lack of communication after the sale. I sent multiple emails to the salesperson (Stephen Allen), sales manager (Taurin “TK” Knight), and GM (Corey Suter) with photos, repair estimates, and Bill of Lading showing the manager’s signature signing off on the known damages prior to delivery. The transport driver said that the manager, Taurin, flat out told him not to tell me about the dents and scratches in hopes that I wouldn’t see them until later. I contacted Stephen about the damages, and he said that his manager, Taurin, said to provide an estimate, which I did, but after sending two, I received no response. As a customer purchasing a vehicle represented as new, I expected transparency regarding the vehicle's history and condition. Had I known the full details before purchasing, I would have made a different decision. At this point, I'm disappointed not only by the condition of the vehicle but also by how difficult it has been to get anyone at the dealership to address the situation. I have made every effort to resolve this directly and professionally, but I am still waiting for a meaningful response or resolution. We are escalating the issue. The dealership is really shady. Stay away. More

Taegan is the backbone of Kalidy Kia's service department, she's the entire reason I bring my car there department, she's the entire reason I bring my car there More