Kalidy Kia

Everything was good. I appreciated that the waiting area that included tables, power and internet so I could do work while there. Paige was professional and easy to talk I appreciated that the waiting area that included tables, power and internet so I could do work while there. Paige was professional and easy to talk to. More

When I made the appointment I was told I needed $800 worth of past due preventative maintenance. When I got there they did the inspection and said I needed $1260 worth of additional maintenance done as worth of past due preventative maintenance. When I got there they did the inspection and said I needed $1260 worth of additional maintenance done as well. I declined all but the oil change I scheduled and the complimentary car wash. When at the counter to pay for my oil change I asked for a print out of all of the maintenance that needed done. I only received a copy of the stuff found that was 'needed' during the inspection not the rest. I found that out when I got home and was looking at the paperwork. I immediately called the dealership and let someone know and was told I would get that missing paperwork via email. It is now 2 business days later and I am still waiting on that paperwork. The car was never washed for the complimentary car wash like I was told it would be. 10/10 do NOT recommend KALIDY to anyone. More

Amazing experience at Kalidy Kia! Service advisor was knowledgeable, fixed my issue fast, and kept me updated. Fair pricing, stress-free and an easy 5 stars! Service advisor was knowledgeable, fixed my issue fast, and kept me updated. Fair pricing, stress-free and an easy 5 stars! More

Everything was fixed well it just took a little longer than they said, but no worries. than they said, but no worries. More

I took my new Kia sorento in for a software recall. They identified the need for an alignment. Since the car had less than 1,000 miles they did not charge for the alignment. They did shear the alignmen They identified the need for an alignment. Since the car had less than 1,000 miles they did not charge for the alignment. They did shear the alignment bolt keeping my car 2 weeks before finalizing the repairs. They later shared the bolt was sheared due to it being a reverse threaded bolt. It appears someone missed the training updates. The service manager was very rude when we initially questioned the repairs. More

Was lied too and money was stolen from me I sold my vehicle to you and bought one from you i had positive equity Was told I was required to have a certain type of warranty to get financed and was told vehicle to you and bought one from you i had positive equity Was told I was required to have a certain type of warranty to get financed and was told it was this one price but ended up being ten times more than was originally said More

Able to accommodate my schedule, Always dependable work and keep me up to date. Waiting area is also nice. and keep me up to date. Waiting area is also nice. More

Had 30000 mile service It took 3 hours Since I live in Yukon I had to wait at the dealership Yukon I had to wait at the dealership More

Everyone is always helpful and friendly, and im always updated on the status of my car and any potential problems that may arise in the future. updated on the status of my car and any potential problems that may arise in the future. More

I had the very best customer service experience at Kalidy Kia. The customer service representing Paige in the service center provided an excellent experience. I highly recommend the service center. I have s Kia. The customer service representing Paige in the service center provided an excellent experience. I highly recommend the service center. I have shared my positive experience with family and friends. I cannot say enough good things about Paige and all Kalidy Kia did to help me with my car from beginning g to completion! More