Kalispell Toyota

Very pleasant purchase good communication. Dave was the salesman that I worked with. Highly recommended. Dave was the salesman that I worked with. Highly recommended. More

xxxxxxxx. I initially went in to test drive a new Tacoma because they were the only ones who had what I wanted. Then I figured "eh, I'll trade my vehicle in" b I initially went in to test drive a new Tacoma because they were the only ones who had what I wanted. Then I figured "eh, I'll trade my vehicle in" because I've already gotten other offers on it and appraised so figured why not. The sales guy Zach went to go ask the finance dude (I'd put him on blast if I remembered his name) for a price on my car WITHOUT EVEN LOOKING AT IT I literally heard "hahahahaha for that thing? Tell the dude 5k or something" Zach came back and I told him I heard that and he denied which I understand. I told him I won't take that and I've had it appraised by people in Spokane and Missoula and even showed them proof how I'm getting offered between 10k and 10,500. Then Zach went back to the same guy, this time they actually went to go look at the vehicle! He came back saying "oh well only make a couple bucks off this $5500 is the best well do. I was very irritated because I knew what the cars worse from 4 different places I got appraised from and from my own knowledge and all the maintenance and upkeep I've done. If this wasn't the only dealership in a 250 miles radius that had the truck I wanted, I would've never even stepped foot in here. Guy just kept saying how they won't make no money on it. Literally needed some minor paint work, turn signal cap on side mirrors and a detail. I was over dealing with this, so I just told them "go ahead pay off remaining and I'll just get the truck" I owed 7k. Hey guess what, these xxxxxxxx are now selling it for 2x the price and it's listed for $13,900, definitely more than a couple hundred bucks hu Zach?? I already knew I was getting ripped off but Zach and the team just helped me prove my point. Afterall it is a car dealership what can you expect, no morals or character. That was just one of the issues. I went there 3 consecutive times. First time was for test drive an appraisal. 2nd time more talking, but I wanted to do another test drive. I asked Zach, "hey man can I test drive it one more time? I really like it and just want to make sure" Zach begins to be confrontational "why do you need to test drive it again? Why do you want to do this? Why do you want to do that? I need to know" like hey dude, I'm spending a lot of money on a new truck not gonna drive it one time and right you a xxxx check like you deserve it. Then 3rd time we get to paperwork faze, already very over it and just want my truck and to leave. ID DEFINITELY RECOMMEND DOING THE CALCULATIONS ON WHATEVER NUMBERS THESE GUYS PROVIDE YOU. For example, I asked for the price of a truck topper, it was about 3k, I asked if theres interest adding it into car payment, they said yes it would be the same as lease. I have them give me monthly payment with and without truck topper. Overall, I did the math right in front of them. My lease interest was 6% they were trying to get by sneaking in about 22% on the truck topper. Just trying to screw me over more than they already have. Really just upsetting when you have all these thoughts in the back of your head they're getting off on you, hoping they'll actually be half decent people, but Kalispell Toyota definitely let me down. If you do business here, recommend quadruple check all the pricing, you'll notice something off. Do a lot of research on whatever car you want to buy because more than likely the sales guy won't know Jack xxxx. And probably sell your car somewhere else where they'll be honest and give you your worth More

Thank you Seth for being so friendly and patient with me. I appreciate all your help and honesty. Take care and good luck in all your success 🙌 I appreciate all your help and honesty. Take care and good luck in all your success 🙌 More

Mr. Glasso was great to test drive with. He was patient and not pushy like your typical car salesman. Great experience! and not pushy like your typical car salesman. Great experience! More

Purchased a used Honda odyssey from the Kalispell Toyota dealership. It was a very positive experience overall. They really recommended the warranty coverage so we went with it even though it was fairly exp dealership. It was a very positive experience overall. They really recommended the warranty coverage so we went with it even though it was fairly expensive. Unfortunately we had need of the warranty recently and the warranty didn't even cover half of the costs. The Alpha warranty group has poor customer service and isn't worth the costs. While Kalispell Toyota was great to work with, I am concerned with who they do business with. Use caution when picking the warranty. More

Bought my '10 civic from them in January and off the lot it pulled to the right so after I saved enough I got it serviced which the alignment failed on the front and rear tests. Can't believe they sold a ca it pulled to the right so after I saved enough I got it serviced which the alignment failed on the front and rear tests. Can't believe they sold a car without making sure it was acceptable to drive. More

I ordered a new 4Runner from them in September of 2021. I worked with Mike Lannaghan. Mike was nice but incredibly unorganized. He sent me the incorrect quote for the car 4 or 5 times before he got it r I worked with Mike Lannaghan. Mike was nice but incredibly unorganized. He sent me the incorrect quote for the car 4 or 5 times before he got it right. He regularly called me Toby in our emails. Not that big of a deal so I just let it go. They did get me the car I wanted in March of 2022 and at that point I was happy. I made a deal to trade in my Subaru with them and they were going to take the studded tires off the Subaru and swap on the all terrain summer tires I had on Black Rhino aftermarket rims. The deal was I would get a check for $700 for the summer tires and I would get my studs and rims back. So the day came and I dropped everything off. 3 or 4 day later I had heard nothing so I sent Mike an email. He said he would look into it. I waited a week and heard nothing, so I sent him another email and he said he would look into it. I waited another week and the same thing happened and again, and again. It has now been over a month and a half and they finally cut me the check for the summer tires. They couldn't find my studded tires or rims so I think they gave me some other random persons tires without even looking into if they belong to someone else (sorry if they lost your studs I have them and am selling them.) Mike once again said let me look around and see if I can find the rims. A week went by and I heard nothing so I emailed him and this is the response I got: "It's not looking good trying to find them. I think there was a miscommunication and they were not saved, We thought you just wanted to tires" My rims were $303 each. The TPMS sensors were $82.50 each. That's a total of $1,542 worth of my stuff that they thought I didn't want. From what I have heard from other people who have issues with Kalispell Toyota the only way to get them to fix a problem like this is leaving bad reviews everywhere you can about them so here I am. Trying to get them to do something to fix the problem they have created. I will never be doing business with them again as of now. If they make it right and get me a check for $1,542 then I would consider it. None the less I will never work with Mike again and I would recommend everyone steer far clear of him. One of the most unorganized people I have ever had to work with. More

I have a one year old Tundra that has had a minor electrical issue. Went back in today to try to get the issue resolved. The service department was great to deal with. They were very professional electrical issue. Went back in today to try to get the issue resolved. The service department was great to deal with. They were very professional and walked me through the problem step by step. Turns out it was user error all along! Thanks guys, for taking the time for the tutorial and showing me the fix. Jake B. More

Dealer did not call or contact me at all. Not impressed. They did in fact have the car I was looking for. They did in fact have the car I was looking for. More