I bought 2 trucks from Toyota, they totally took advantage of me. They sold me a truck that did not suit me, I was there for 12 hours, at 9:00 at night I’m finally done.. after them switching vehicles around on me all day..and confusing the heck out of me.my car salesman was kind enough to tell me my truck will go 2 more miles on empty... cause that’s the way they gave me the truck...completely empty!! No gas. I had the salesman, used car manager, and finance guy all over me like volcures.. ooh they were laughing having a good time with me... ooh they got me good!!they had me claim a very small bend in corner of tailgate that supposed cost $7000 on my insurance!! Wrong! Another place said it would be $100 to fix.
I have “A “tear credit.. they were kind enough to finance me for 5.7.. wrong!
When I went back.. all 3 guys working with me no longer worked there!??? Funny they aren’t there anymore?!
On second truck, they talked me into a lease.. ooh what a joke, when I go to take it back.... they say so much wrong with truck, i would have to make 3 more claims on insurance to fix... and pay them $ 4000 to get out of it...
these claims were out of control, and have pics to prove.. and now my insurance is sky high...
I have never had any claims on my insurance before Toyota!!
This is a awful dealership, I am a single mother, husband dying of ALS for 15 yrs...
Only wanted a reliable truck..
Its too bad you have to get took advantage of so bad at dealerships, as if they don’t make enough money... greedy greedy greedy!!!
I asked several people to go with me, no one wants to go to a dealership, so went by myself!!!
Just because you don’t know all their games, doesn’t mean you should be taken advantage of!
Toyota deals with jance’s auto body, and they love to take advantage of people...it’s a nice side gig for the salesman and repair shop...lots of xtra money for both!!
Both of these places take advantage of folks!
Would never recommend this place to my worst enemy!
No one deserves this, when all anyone wants is a reliable vehicle..
How awful both my experiences were..
I left crying and puking both times...
Thanks a lot Toyota for working for the people..