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Kalispell Toyota

Kalispell, MT

4.9
82 Reviews

2845 US Highway 93 South

Kalispell, MT

59901

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Showing 82 reviews

June 28, 2023

Bought a certified used Corolla, salesman had me waiting because the battery was in question, while in for an early first service, and having the leak in the trunk fixed, the battery died at the dealership. More

by montmech1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Unknown
April 23, 2023

Thank you Seth for being so friendly and patient with me. I appreciate all your help and honesty. Take care and good luck in all your success 🙌 More

by Molly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Mix
May 20, 2023 -

Kalispell Toyota responded

Hi Molly, thank you for your fantastic feedback. We are thrilled that our staff at Kalispell Toyota was patient and helpful during your visit. It would be our pleasure to assist you again someday.

December 09, 2022

Mr. Glasso was great to test drive with. He was patient and not pushy like your typical car salesman. Great experience! More

by Kristilouroot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Glasso
Dec 10, 2022 -

Kalispell Toyota responded

Thank you for leaving us a 5-star review. We are glad to learn that our team was hassle-free and accommodating during your visit. It is our goal to achieve maximum customer satisfaction. We are grateful that you chose Kalispell Toyota for your automotive needs. Have a wonderful day.

June 13, 2022

Purchased a used Honda odyssey from the Kalispell Toyota dealership. It was a very positive experience overall. They really recommended the warranty coverage so we went with it even though it was fairly exp More

by Joenaturopath
Recommend Dealer
Yes
Employees Worked With
Alpha warranty has horrible customer service
Jun 17, 2022 -

Kalispell Toyota responded

Hello, We are pleased to know that your overall purchasing experience went well for your Honda Odyssey, however, I would like the opportunity to speak with you in regard to the warranty and the feedback you have shared. Would you mind reaching out to me at my direct contact information to discuss your feedback in further detail? Thank you, Mark Oehrtman General Manager marko@kaltoy.com 406-756-5606

June 13, 2022

Bought my '10 civic from them in January and off the lot it pulled to the right so after I saved enough I got it serviced which the alignment failed on the front and rear tests. Can't believe they sold a ca More

by walkerevanoff
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Jun 17, 2022 -

Kalispell Toyota responded

Hello, We appreciate you sharing your feedback and I would like the opportunity to speak with you in regard to the Honda Civic and the alignment. Would you mind reaching out to me at a time that is convenient for you to discuss this in greater detail? Thank you and I look forward to speaking with you. Mark Oehrtman General Manager marko@kaltoy.com 406-756-5606

May 05, 2022

I ordered a new 4Runner from them in September of 2021. I worked with Mike Lannaghan. Mike was nice but incredibly unorganized. He sent me the incorrect quote for the car 4 or 5 times before he got it r More

by Troy_Smith
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Lannaghan
May 07, 2022 -

Kalispell Toyota responded

Troy, Thank you for taking the time to speak with me yesterday and for allowing me to make it right with you. We have addressed your concerns with the team member involved, as this isn't the experience we want anyone to have. I'm glad we were able to resolve your concerns, and we look forward to assisting you in the future. Thank You, Jesse Klotz Sales Manager

March 02, 2022

I have a one year old Tundra that has had a minor electrical issue. Went back in today to try to get the issue resolved. The service department was great to deal with. They were very professional More

by jb05becker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 02, 2022 -

Kalispell Toyota responded

We are so grateful for this review! Please give Kalispell Toyota a call if we can do anything else for you!

February 03, 2022

Dealer did not call or contact me at all. Not impressed. They did in fact have the car I was looking for. More

by patredinger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Feb 05, 2022 -

Kalispell Toyota responded

Hello, Thank you for providing us with your feedback. We would love to speak with you about your recent vehicle inquiry and communication with our Sales Team. Can you please reach out to me using my contact information below so we can discuss this further? Thank you. Mark Oehrtman General Manager marko@kaltoy.com 406-756-5606

July 22, 2021

Overall fantastic review!! Everyone I worked with was pleasant and very patient. I highly recommend working with Will Stephens, had a great work ethic and was easy to get ahold of. He did an amazing job More

by Bella Goodson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Stephens
Jul 22, 2021 -

Kalispell Toyota responded

Bella, thank you for the positive review and rating! We are delighted to know that you had a good experience with our Sales Team at Kalispell Toyota, and we hope that you will continue to visit us. Enjoy your Toyota RAV4!

June 08, 2021

I walked in to look at possibly buying a car. I chatted with Will. He was friendly. He listened to what I said. He asked questions. All the while he was polite, positive, and professional. I bought a car. More

by Linda Gentry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
Jun 10, 2021 -

Kalispell Toyota responded

Linda, thank you for taking the time to write a positive review! We're glad to hear Will went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new ride! We truly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future at Kalispell Toyota.

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