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Reed Hyundai of Kansas City - Service Center

Merriam, KS

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878 Reviews

878 Reviews of Reed Hyundai of Kansas City - Service Center

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February 12, 2020

Dishonest. Lied about tire a fact. Probably lied about filters also. Never anything but oil change and warranty work here ever again. Will go to Burnett instead. More

by SCHENCK03
Recommend Dealer
No
Employees Worked With
Josh Underwood
Feb 13, 2020 -

Kansas City Hyundai responded

Thank you for your recent visit to Reed Hyundai. I want to apologize for the issue with your recent tire diagnosis. Different service facilities will provide varying recommendations when there is metal in a tire that is close to a sidewall, so they do not put the consumer at risk of a future blowout of that tire. I would like to opportunity to speak with you about your visit so that we can learn more to assist us in the future. Please contact me at kent.rose@reedauto.com. Thank you.

February 12, 2020

Friendly and accommodating employees. My car was finished in the promised I was very satisfied with the work that was done. I would recommend to friends More

by RODUGGA
Recommend Dealer
Yes
Employees Worked With
Dave Jackson
February 11, 2020

Very nice experience from booking my service to getting the service. Prompt attention and courteous staff that cares. I recommend this service department. Thank you. More

by CHRISTELE.MARSH
Recommend Dealer
Yes
Employees Worked With
Dave Jackson
Feb 13, 2020 -

Kansas City Hyundai responded

Thank you for the 5 Star Review!

February 11, 2020

From start to finish absolutely 5 star service. Dave took the time to ask the questions and explain everything to me very well once my car was looked at. The shuttle service by Art was top notch as well, I'l More

by amyoung1185
Recommend Dealer
Yes
Employees Worked With
Michael Bland, Dave Jackson, Art Schlaikjer
Feb 12, 2020 -

Kansas City Hyundai responded

Thank you for the 5 Star Review!

February 11, 2020

Very Satisfied! Everyone is very professional and nice! I came in with no appointment and they were accommodating and got right back to me. Fixed all the issues in More

by LASANTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Jackson
Feb 13, 2020 -

Kansas City Hyundai responded

Thank you for the 5 Star Review!

February 10, 2020

Routine Service The service was as I expected it should be. I was not dissatisfied nor was I overly impressed or wowed by my experience. The service was efficient and More

by cwpchip1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jackson
Feb 12, 2020 -

Kansas City Hyundai responded

Thank you for the Review!

February 07, 2020

135,000 mile maintenance Reed Hyundai is an excellent service facility. They are quick, thorough, polite, and reasonably priced. Both their service manager and the technicians More

by DAN BAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Peters
Feb 13, 2020 -

Kansas City Hyundai responded

Thank you for the 5 Star Review!

February 07, 2020

Very pleased with the customer service provided by Adam when I dropped off the car. Adam was busy with another customer when I picked up my car, so Jodh checked me out and was equally courteous and profess More

by clockstr
Recommend Dealer
Yes
Employees Worked With
Adam Peters, Josh Underwood
Feb 08, 2020 -

Kansas City Hyundai responded

Thank you for the 5 Star Review!

February 06, 2020

30K service Always friendly, good service and quality work. Josh was very helpful. Will be back for all my service needs. Bought my car there at Reed! More

by COPPAGEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Underwood
Feb 08, 2020 -

Kansas City Hyundai responded

Thank you for the Review! We look forward to servicing your vehicle in the future.

February 05, 2020

Efficient and pleasant experience. We came in without an appointment and they were able to work us in and fix the problem in about an hour. It was a simple battery cable erosion, but they could have made us More

by DIANEC
Recommend Dealer
Yes
Employees Worked With
Adam Peters
Feb 08, 2020 -

Kansas City Hyundai responded

Thank you for the 5 Star Review!

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