Karl Flammer Ford - Service Center

The part my new Escape needs is not in stock. It has been 3 days. The fact that the subwoofer failed with only 500 miles on the vehicle is disappointing. Why doesn’t Ford have a fix for sub woofer rattling o 3 days. The fact that the subwoofer failed with only 500 miles on the vehicle is disappointing. Why doesn’t Ford have a fix for sub woofer rattling on 2020 Ford Escape Titanium with the “premium” B/O sound system? More

I had been to another ford Dealership for my problems and the service rep here had an idea right away as to what was wrong and as soon as the tech implemented it I was on my way. Good to go to a place with the service rep here had an idea right away as to what was wrong and as soon as the tech implemented it I was on my way. Good to go to a place with lots of knowledge More

Darlene in the service department was very friendly, understanding, eager to provide quality care and get me good prices on the work done on my Ford Focus. She works hard to satisfy her customers. understanding, eager to provide quality care and get me good prices on the work done on my Ford Focus. She works hard to satisfy her customers. More

I've gone through several different service managers and they all have been professional and helpful! I consider Karl Flammer Ford to be my Ford dealership! they all have been professional and helpful! I consider Karl Flammer Ford to be my Ford dealership! More

They walk you through what they do to your car and make sure you don’t have any questions. They want you satisfied and comfortable with your car. sure you don’t have any questions. They want you satisfied and comfortable with your car. More

I had no issues with the routine service. I waited for the routine service, and I was in and out in just over an hour. the routine service, and I was in and out in just over an hour. More

Darlene always makes my service experiences the best!!! I’m in and out in good time and the work is always complete. Thank you Karl Flammer I’m in and out in good time and the work is always complete. Thank you Karl Flammer More

This service / dealer location has won me as a loyal customer to them. Outstanding customer service!! Have not had since my belated husband worked at Ford's customer to them. Outstanding customer service!! Have not had since my belated husband worked at Ford's More

My service advisor, Darlene Wehe did an outstanding job as always. She always takes the time explain the repairs the repairs and provide a good price estimate. She is polite & courteous and I can tell she as always. She always takes the time explain the repairs the repairs and provide a good price estimate. She is polite & courteous and I can tell she cares about her work and customers. Great Job!! More

no sense of urgency. no communication. no understanding the original problem. i always have to call. giving me wrong price on work. Darlene is horrible the original problem. i always have to call. giving me wrong price on work. Darlene is horrible More