Karl Flammer Ford - Service Center

I was so busy, I hardly had to communicate with my advisor- she handled everything for me and was super courteous, even though I’m sure the lack of communication on my part was not normal. advisor- she handled everything for me and was super courteous, even though I’m sure the lack of communication on my part was not normal. More

These guys do a consistently good job. I don’t find anything wrong with the work they do and are friendly and helpful. I don’t find anything wrong with the work they do and are friendly and helpful. More

I like this dealer they are very professional and very fast. I can easily schedule appointments. fast. I can easily schedule appointments. More

the dealership is excellent. However the time it takes for service is excessive. On the last 2 visits, the wait time is 2 hours. The service rep (Christian) gave no updates on However the time it takes for service is excessive. On the last 2 visits, the wait time is 2 hours. The service rep (Christian) gave no updates on the status for the duration. That is frustrating to see the car "sit" without work being done - when the expectation was from Christian to come by to have the seat belt checked....but 2 hours is too long without any updates. Thank you for your service when we did get it. More

I have been going to Flammer Ford for over 25 years they are the best dealer in the area there service department is second to none. And the service writers Dale and Robyn are the best. are the best dealer in the area there service department is second to none. And the service writers Dale and Robyn are the best. More

Not organized, went 3 times for repairs , waited 4 weeks for the part before I called them to see how much longer ,you guys responded oh we have it sorry no one called you. for the part before I called them to see how much longer ,you guys responded oh we have it sorry no one called you. More

best dealer for my 30 years of buying fords good service and parts departments with very professional family attmisfear. and parts departments with very professional family attmisfear. More

They managed to find the problem with my SUV when Flammer, Spring Hill could not. Good job. Flammer, Spring Hill could not. Good job. More

Great service from Angelo. Very disappointed that we dropped of our 2016 explorer for recall, could not use vehicle while awaiting for parts and service to be completed since t Very disappointed that we dropped of our 2016 explorer for recall, could not use vehicle while awaiting for parts and service to be completed since there were no loaner vehicles available. Had to rent a vehicle for a few days and suffer without vehicle. Ford should have give us loaner car or let us use our bejhiclw while parts can in. Was told that does would not cover recall - new transmission of we used car. Ford should have paid for us to have rental for entire time or five loner car. More

I am from out of town, and they were great next day appointment, and problem handled, thank you appointment, and problem handled, thank you More