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Karl Flammer Ford - Service Center

Tarpon Springs, FL

4.6
1,441 Reviews

1,441 Reviews of Karl Flammer Ford - Service Center

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July 01, 2022

Probably the least amount of customer service in the 18 years I’ve been there More

by JPOGGI07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Romero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art Coster
Jul 01, 2022 -

Karl Flammer Ford responded

We are sorry to hear that your experience was not what you were hoping, especially given that we have been able to take care of you for so long! We truly value your feedback and the opportunity to service you and your vehicle. We would like to continue to earn your trust. When you are able, would you be able to send me an email with more information about your service experience? I would appreciate the chance to hear how we can improve and ensure that your future visits are nothing but pleasant. Warmly, Jacob Customer Relations Coordinator jacobkovach@karlflammerford.com

July 01, 2022

Great service! Friendly staff! Highly recommend. Very easy to make appointment and get car serviced. More

by ktowen75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Brandl
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

got the job done as expected, and in a reasonable amount of time. happy customer More

by jruffino4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Coster
June 30, 2022

Robin is a rockstar, she kept me informed, and answered all my questions. I just bought my car from a different dealer 2 weeks ago, I was a flammer to get a keyfob programmed, during the inspection a se More

by Micki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Brandl
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2022

They truly care about customer service and are easily the best Ford dealer in the area. More

by DONALDKEEFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Brandl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Farah, Chris Collich
June 30, 2022

Robyn she is always on task. Very friendly, profesional, explainative, helpful, goes above & beyond making sure your experience is the best. She is one of a kind, very quick & at More

by Yadira Munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Brandl
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2022

Last time I took it in for A/C work it was fixed but it went out again so back to the shop it will go. More

by rogpen69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Brandl
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2022

Great experienced staff super friendly and hard working I definitely would recommend The management service techs and staff were excellent More

by dougalfredperera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn Brandl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian thank you
June 29, 2022

My appt was for a recall issue. Had maintenance service done at the same time. Service department is very professional and helpful. Thanks Christian! More

by KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Collich
June 27, 2022

Christian was very helpful and curious. Thanks for only doing what I've asked to be done. More

by Brittnevitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Collich
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