I walked into Karmens to look for a car to buy the same day, I was interested in two cars that were on the lot, I already had a pre-approved loan in the range of the two vehicles. I asked if I can test drive the car l, look at it, see the engine and listen for any unusual noises. The guy at the front desk said said no we can't do that because the guy that deals with selling cars wasn't there and he doesn't have the authority to sell the car. When we asked him how does the process go in seeing the car, he stated that we have to fill out paper work, get approved for loan and that the car needed to go to shop to get fixed. When we asked more questions about seeing the car after it goes toget fixed, he copped an attitude and dismissed us. Funny thing is there was aanother couple buying a car and test driving it while we were waiting to be seen. He's demonor was different, he was friendly, talkative, answering questions and offered to let them drive the car again before finalizing their purchase. All in all I walked out questioning how the xxxx is this place still in business?? The guy at the front was rude, dismissive and not helpful at all.