Karp Volvo

purchased my new 2014 volvo xc60 last year Was very happy with my sales person and the overall purchase experience. Had my first service in August at 10,000 miles. They were accurate with the Was very happy with my sales person and the overall purchase experience. Had my first service in August at 10,000 miles. They were accurate with the time it would take for the service and were very accommodating. I would highly recommend them to anyone. More

The BEST car purchase in years I had the pleasure of purchasing my third Volvo from Karp Volvo. The team did an amazing job finding the perfect match: vehicle and financing terms!! I had the pleasure of purchasing my third Volvo from Karp Volvo. The team did an amazing job finding the perfect match: vehicle and financing terms!! Thanks Mike and Caleb for an outstanding job and pleasurable experience!! More

Great Staff! Great leasing experience!! I was greeted upon entry by Damari(my salesperson) and from the start his expertise and professionalism stood out. He was very helpful and very kind. I was greeted upon entry by Damari(my salesperson) and from the start his expertise and professionalism stood out. He was very helpful and very kind. You will not be disappointed with the level of service you will receive at Karp Volvo from their entire staff! Go see Damari for A+ service! More

Be careful! We bought a used 2010 Volvo XC70 from this dealer. The people were pleasant enough, the car is great, but when we got the car home we discovered a few We bought a used 2010 Volvo XC70 from this dealer. The people were pleasant enough, the car is great, but when we got the car home we discovered a few (we thought) minor issues: When we picked up the car there was a service department paper mat on the driver's side. We were told the car would have a thorough 'pre-sale check-out', so this made sense. We got home, 50 miles away, and discovered there was no driver's side floor mat under the paper mat. We called and asked for the mat, and were sent one that was the wrong color. We called again and asked for one of the right color, a new one if necessary, and were told the car was sold 'as is', and that they couldn't find a used mat and would not give us a new one. We discovered there is also no owner's manual in the car, and we've been promised one for over a month. It hasn't turned up and we're told it's on back-order. The most serious issue is that when we got home we discovered the spare tire inflation had not been checked in the 'pre-sale check-out' and was at 5 PSI instead of the recommended 80. My wife and daughter drove the car home 50 miles with a useless spare, and I'm very unhappy about that. More

a pleasant time with real pros david Markowitz made the sale easy relaxed and professional,everybody in the dealership was polite and answered all my questions....the sales manager david Markowitz made the sale easy relaxed and professional,everybody in the dealership was polite and answered all my questions....the sales manager was very nice also More

No Hassles or Gimmicks I dread going to car dealerships because I always feel the dealers are trying to sell me my first born. This was the first time that I went to the dea I dread going to car dealerships because I always feel the dealers are trying to sell me my first born. This was the first time that I went to the dealership and had a great experience. David Markowitz was the most professional and knowledgeable car dealer I've come across. In ten minutes he completely explained all of the unique, standard and safe features in the new Volvo we were considering. He never made me fell uncomfortable. He was never pushy. He didn't ask us a lot of intrusive and decision making questions. Overall, he was excellent. More

Car Experience The professional staff made our car buying experience the best we have ever had. You have a great team of polite employees with positive attitudes th The professional staff made our car buying experience the best we have ever had. You have a great team of polite employees with positive attitudes that make you feel like you are there only customer. Our salesman, David followed up on all our needs, completed our paperwork and checked up on us just to see how we were doing. We would certainly recommend your dealership to anyone we know. Thank you for the experience!! More

VERY POSITIVE EXPERIENCE I HAVE HAD MANY CAR DEALERSHIP EXPERIENCES OVER THE PAST 45 YEARS, MOSTLY NEGATIVE, SO IT WAS A PLEASANT SURPRISE TO EXPERIENCE LOW KEY AND KNOWLEDGA I HAVE HAD MANY CAR DEALERSHIP EXPERIENCES OVER THE PAST 45 YEARS, MOSTLY NEGATIVE, SO IT WAS A PLEASANT SURPRISE TO EXPERIENCE LOW KEY AND KNOWLEDGABLE SALES AND FINANCE PERSONNEL SUCH AS ZEKE AND CALEB. More

Was lied to, so I left and leased the car elsewhere. Went into Karp Volvo to lease a Volvo V60. On the floor they had a V60 Cross Country. When my wife asked to see the regular V60, the salesman told u Went into Karp Volvo to lease a Volvo V60. On the floor they had a V60 Cross Country. When my wife asked to see the regular V60, the salesman told us that Volvo no longer made the regular V60 and now only made the Cross Country. There was no point in having a confrontation with the salesman and calling him a liar, so we politely thanked him and left. Needless to say, I would never do business with a dealership that in - in the BEST case - has salespeople who know less than a customer, but more than likely just LIED because he did not have the car we wanted in stock. And no matter how the dealership will want to spin it - this guy lied. There was no misunderstanding here. And, listen to THIS miracle! I was able to find the car we wanted that same day at Glen Cove Volvo! Imagine that? We got a car that doesn't exist. More

NIGHTMARE Apparently if you don't want to re-lease a new Volvo when you return yours, then the true colors come out. Cathy from the lease return department is n Apparently if you don't want to re-lease a new Volvo when you return yours, then the true colors come out. Cathy from the lease return department is nothing but a nightmare to deal with. She is rude and nasty. She must hate her job so much she should be fired. She has no customer service skills whatsoever. She rudely kept calling me sir, after i told her i was not a man, and she just laughed. If this is the type of people they employ there, then why would I ever buy or lease another Volvo from them. I do own another Volvo as well and will not be bringing it there for any servicing. When i do buy another Volvo it will not be from Karp. Thanks for nothing!!!! I don't know how people give you such great reviews, because i have dealt with nothing but rudeness and inconvenience. More