Karp Volvo

Was lied to, so I left and leased the car elsewhere. Went into Karp Volvo to lease a Volvo V60. On the floor they had a V60 Cross Country. When my wife asked to see the regular V60, the salesman told u Went into Karp Volvo to lease a Volvo V60. On the floor they had a V60 Cross Country. When my wife asked to see the regular V60, the salesman told us that Volvo no longer made the regular V60 and now only made the Cross Country. There was no point in having a confrontation with the salesman and calling him a liar, so we politely thanked him and left. Needless to say, I would never do business with a dealership that in - in the BEST case - has salespeople who know less than a customer, but more than likely just LIED because he did not have the car we wanted in stock. And no matter how the dealership will want to spin it - this guy lied. There was no misunderstanding here. And, listen to THIS miracle! I was able to find the car we wanted that same day at Glen Cove Volvo! Imagine that? We got a car that doesn't exist. More

NIGHTMARE Apparently if you don't want to re-lease a new Volvo when you return yours, then the true colors come out. Cathy from the lease return department is n Apparently if you don't want to re-lease a new Volvo when you return yours, then the true colors come out. Cathy from the lease return department is nothing but a nightmare to deal with. She is rude and nasty. She must hate her job so much she should be fired. She has no customer service skills whatsoever. She rudely kept calling me sir, after i told her i was not a man, and she just laughed. If this is the type of people they employ there, then why would I ever buy or lease another Volvo from them. I do own another Volvo as well and will not be bringing it there for any servicing. When i do buy another Volvo it will not be from Karp. Thanks for nothing!!!! I don't know how people give you such great reviews, because i have dealt with nothing but rudeness and inconvenience. More

Amazing customer service !!!!! The low tire light went on as I was driving to work ... Pulled into service - Ted was great!!! They took the car right away and resolved issue quickly The low tire light went on as I was driving to work ... Pulled into service - Ted was great!!! They took the car right away and resolved issue quickly More

New Lease I have been a Volvo Customer for the last 20 years. I have leased my cars from Karp over the last 17 of those 20 years. So, they must be doing some I have been a Volvo Customer for the last 20 years. I have leased my cars from Karp over the last 17 of those 20 years. So, they must be doing something right. Our (my wife and I) previous salesmen Al Lozito and Edward Ferrari both retired. We have dealt with Tim Gilley who is a top administrator and he assigned us a new salesman David Markowitz who took over where they left off. Quality Customer Service, and a good price. He followed up after the sale to make sure everything was okay, and told me to call whenever I had any questions, or just stop by if I was in the area. On another note, while I hope not to need service for awhile, I have used Mark Needham and his Service Dept on my previous cars, and they are also top notch when it comes to Customer Service and Repairs. Sincerely, Howard Guttman More

"Another 20 year customer" We recently purchased a certified pre-owned (used) Volvo and were happy with the car and the service we received at Karp. We bought our first car at We recently purchased a certified pre-owned (used) Volvo and were happy with the car and the service we received at Karp. We bought our first car at Karp before our oldest child was born, and now bought this car for her use, loaded with safety features. For nearly 20 years, we have leased or purchased cars from Karp and have been happy with the vehicles we had - 2 serious accidents resulted in NO injuries to any of our family members. That has kept us driving Volvos. The service at Karp has kept us loyal customers. More

pushed me into the arms of someone else Long time Volvo owner. Absolutely positive that I wanted another Volvo until I dealt with this dealership. I was very happy with my initial salesman D Long time Volvo owner. Absolutely positive that I wanted another Volvo until I dealt with this dealership. I was very happy with my initial salesman Damari. However, for some reason, others stepped in and it became a three ring circus. I decided to go to karp Glencove instead and the experience was not better. I happily purchased a different vehicle from a different manufacturer who made the buying process easy and rewarding. More

Great sales and Service inspires customer loyalty Our family has been leasing Volvo's from Karp for 20 years and we have only the best things to say about them. We have never had a serious problem wi Our family has been leasing Volvo's from Karp for 20 years and we have only the best things to say about them. We have never had a serious problem with any vehicle we leased and we've always found them easily accessible and responsive to our needs. You can't go wrong with Karp. More

36,000 Maintenece Service Walked in with a list of issues to be serviced. My service rep. Ted Clarke discussed and noted all issue and offered a solution. All issues were add Walked in with a list of issues to be serviced. My service rep. Ted Clarke discussed and noted all issue and offered a solution. All issues were address and service to my satisfaction. Have been coming to Karp service center for over 15 years and have been satisfied with the results all the time. Will continue to bring my Volvo to Karp More

We keep coming back! We just recently picked up our new Volvo at Karp Volvo. There is a reason why this is the fourth consecutive car at this dealership. Over the years, We just recently picked up our new Volvo at Karp Volvo. There is a reason why this is the fourth consecutive car at this dealership. Over the years, personnel may have changed, but the care and concern for the customer has always remained paramount. Its so easy to do business with people who make you feel comfortable, are extremely knowledgeable, and never make you feel rushed. When you go, you will see what I mean...please do. More

2015 S60 lease For Over 30 years my family has turned to Karp Volvo for our automotive needs. They are always very professional and offer me the highest degree of se For Over 30 years my family has turned to Karp Volvo for our automotive needs. They are always very professional and offer me the highest degree of service. Dealing with David Markowitz was a wonderful experience. Buying or leasing a new vehicle can be a stressful thing. Not with David. He immediately put me at ease and took care of everything. I honestly can't envision going elsewhere . More