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Karp Volvo

Rockville Centre, NY

4.9
919 Reviews

392 Sunrise Hwy

Rockville Centre, NY

11570

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919 Reviews of Karp Volvo

August 23, 2013

Liliana was extremely professional, knowledgeable and thorough! She was very inspirational and encouraging! She exhibited great patience and hands on demos for the vehicle! It was sheer joy for me to hav More

by Agholt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 24, 2013 -

Karp Volvo responded

Thank you for taking the time to write and share such a excellent experience with Liliana and the Karp dealership. Enjoy the new car. Ellen Karp Customer Relations EKarp@KarpAutomotive.com

August 21, 2013

Dealership was prompt, courteous and professional at all times along with providing a very good price that included all promotional programs available at the time. I would recommend this dealership to anyon More

by xc60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 21, 2013 -

Karp Volvo responded

What a great review. Thank you for taking the time to write one on our dealership and our sales staff's behalf. I hope you are enjoying your new XC60. Ellen Karp Customer Relations EKarp@KarpAutomotive.com

August 16, 2013

The customer service at Karp was outstanding, I would recommend this dealership to anyone looking for an honest and friendly staff. I have been to many different dealerships, I have finally found one th More

by jscianablo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy , Service Department
Aug 21, 2013 -

Karp Volvo responded

Thank you so much for your kind words for our service department. They always try so hard to satisfy all our customers. Ellen Karp Customer Relations EKarp@KarpAutomotive.com

August 09, 2013

Car broke down.Car towed to Karp. Serpentine belt tensioner was broken, required replacement ($750). My mechanic told me to go to Karp because he couldn't do a complex job like this on a Volvo. Work More

by Volvowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 22, 2013 -

Karp Volvo responded

Dear HG, thank you for your review. As I have mentioned before if I can be of assistance do not heistate to call me. Ellen Karp Customer Relations EKarp@KarpAutomotive.com

August 09, 2013

My experience purchasing my new Volvo was excellent. My salesperson (Lauren Lewis-Simmons) and sales manager (Vincent Villani) were very professional and made for a great experience. Lauren was extremely More

by sdank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caterina Laforte
Aug 10, 2013 -

Karp Volvo responded

I am so glad your experience met and exceeded your expectations. Our sales personnel are tops in their knowledge and understanding of what our customers want and the products we have. Enjoy the new car. Ellen Karp Customer Service EKarp@KarpAutomotive.com

August 04, 2013

We bought a new volvo XC-90. It was a great experience buying a car there. Everyone was very friendly, making sure we were being helped. All of our questions were answered well and the dealer was very o More

by jimandcathyh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2013 -

Karp Volvo responded

I am so glad your expereince was excellent. Our staff loves to deal with our customers and make sure they get the right car for them and their families. Enjoy the new car. Ellen Karp Customer Relations EKarp@KarpAutomotive.com

August 03, 2013

Mark Menis was an excellent salesman. I drove out in my new car the same day! Everyone was friendly and extremely helpful. I highly recommend this dealership!!! More

by wab626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Menis
Aug 09, 2013 -

Karp Volvo responded

In the world of "now" that we live in it is so great to be able to see what you want and be able to get it the same day. I am so glad you were able to drive away in your new car. Ellen Karp Customer Relations EKarp@KarpAutomotive.com

August 02, 2013

Lauren is a great salesperson! Warm, friendly, knowledgable and was persistent without being pushy! Worked with me on getting the car I wanted and staying within the budget I had. I would gladly More

by winnie747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 09, 2013 -

Karp Volvo responded

Dear Laurie, thank you so much for taking the time to give shout outs and thanks to our staff for their compassion and professionalism. It is truly appreciated. Enjoy the new car. Ellen Karp Customer Relations EKarp@KarpAutomotive.com

August 02, 2013

As someone who had not owned or leased a car in 15 years, Bill was extremely helpful and patient. His follow up even after the car was delivered was outstanding. More

by reneereg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2013 -

Karp Volvo responded

Well thank you for coming to us after 15 years and trusting us to help you get into the new car that is right for you. Remember we are here for you during the sale and after. Congratulations! Ellen Karp Customer Relations EKarp@KarpAutomotive.com

August 01, 2013

David Markowitz was a joy to work with. I feel he gave me a very fair deal on my new s60 and proceeded to follow up with a phone call to see how I liked the car and if I had any questions He delivered as pr More

by majorjj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Markowitz
Aug 02, 2013 -

Karp Volvo responded

Thank you for the super shout out for David M and the Karp Family dealership. We are so glad your experience exceeded your expectations. If you should have need of us we are here for you and all your automotive needs. Ellen Karp Customer Relations EKarp@KarpAutomotive.com

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