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Kayser Chrysler Center of Watertown

Watertown, WI

4.7
346 Reviews
Trusted Since 1925 Kayser began selling and servicing cars back in 1925 on East Washington Avenue in Madison. Paul A. Kayser, a farmer from Fitchburg opened the dealership to sell and service the new Ford Model T. Your Satisfaction First Thanks to the loyalty of so many satisfied customers and the dedicated & effective work of so many Kayser employees we grew to be the largest Ford dealership in the state. Kayser has since grown to sell Chrysler, Dodge, Jeep, Ram, Chevrolet, Buick, GMC, Ford and Lincoln brands through 8 locations in, Sauk City, Green Bay, Janesville, Watertown and Madison. Hometown Caring Professionals When Paul Kayser began selling the Ford Model T in downtown Madison, the city was really more like a small town. Although I have always thought of Madison as having that small town feel, it has grown tremendously & very successfully since 1925. Best Price Policy However, we still strive to provide a small town friendliness feel while maintaining the low, volume pricing model Kayser has been known for. Kayser Chrysler Center of Watertown offers the full line of Chrysler, Dodge, Ram and Jeep models along with the largest selection of used cars in the Watertown area. Comfortable Family Friendly Atmosphere Our management staff have put together a great team who continuously outperform our customers and my own expectations. We look forward to seeing you again soon at the dealership. It's worth the drive.
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105 Highway 16 Frontage Rd

Watertown, WI

53094

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Showing 346 reviews

July 10, 2023

Melissa and Kelly were great! Melissa kept me up to date on the progress of my service visit and was very helpful. Overall it was an excellent experience! More

by Stt2311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Slayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Kumbier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa and Kelly from service, Jim Kumbier
June 14, 2023

Have been customers for 20 years. They provide excellent customer service. Easy to work with and very trust worthy. More

by jjvogt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Slayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Kumbier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Strohmayer, Jim Kumbier
May 22, 2023

Very easy pleasant experience with all persons involved. very friendly staff and quickly completed deal. Would definitely shop there again for next vehicle. More

by cbakken1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Slayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Bakken
May 12, 2023

Was very great experience. I think they did a good job fixing my car. I drove way better on the way back then it did on the way there. I noticed it shifted better and it was dr More

by John Lattimore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Strohmayer
May 10, 2023

Accommodating. Easiest and most open dialogue I have ever had with a car dealer, which made me trust them more than other car dealers I have dealt with. Felt like More

by Jlaabs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kumbier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Zuniga
April 22, 2023

Always excellent customer service. Have been a steady customer for over 15 years because of it. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Slayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Strohmayer
April 13, 2023

Always great service every time I come in to get my car serviced. Very friendly staff and they were able to service my car in a timely manner. More

by ekasten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Strohmayer
March 08, 2023

Very easy and laid-back atmosphere. Found a issue with passenger air bag, with a used vehicle. Safety concern. More

by Jhop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kumbier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2023

Worst experience that I have ever had. I won't go to this dealer again More

by howardredman02
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Slayton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Bornick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Kayser Chrysler Center of Watertown responded

Howard, I'm disappointed that you feel that in some way we wronged you. We did apologize for cashing your deposit check before your funds were transferred, but you would have needed to tell us before hand. Policy is to send them to the bank right away so we don't have that laying around for something to happen to it. If there is anything you would like to discuss, please let me know. Sincerely, General Manager

Jan 27, 2023 -

howardredman02 responded

I did. I told the salesman that I needed two days to transfer funds. Do you not understand English Howard Redman

January 09, 2023

Very helpful with working with our warranty service, super easy and painless. We will continue to utilize Kayser service for future appointments. More

by klmf54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly