Back

Kayser Chrysler Center of Watertown

Watertown, WI

4.9
361 Reviews
Trusted Since 1925 Kayser began selling and servicing cars back in 1925 on East Washington Avenue in Madison. Paul A. Kayser, a farmer from Fitchburg opened the dealership to sell and service the new Ford Model T. Your Satisfaction First Thanks to the loyalty of so many satisfied customers and the dedicated & effective work of so many Kayser employees we grew to be the largest Ford dealership in the state. Kayser has since grown to sell Chrysler, Dodge, Jeep, Ram, Chevrolet, Buick, GMC, Ford and Lincoln brands through 8 locations in, Sauk City, Green Bay, Janesville, Watertown and Madison. Hometown Caring Professionals When Paul Kayser began selling the Ford Model T in downtown Madison, the city was really more like a small town. Although I have always thought of Madison as having that small town feel, it has grown tremendously & very successfully since 1925. Best Price Policy However, we still strive to provide a small town friendliness feel while maintaining the low, volume pricing model Kayser has been known for. Kayser Chrysler Center of Watertown offers the full line of Chrysler, Dodge, Ram and Jeep models along with the largest selection of used cars in the Watertown area. Comfortable Family Friendly Atmosphere Our management staff have put together a great team who continuously outperform our customers and my own expectations. We look forward to seeing you again soon at the dealership. It's worth the drive.
Contact Dealership

105 Highway 16 Frontage Rd

Watertown, WI

53094

Directions

By Type

Showing 361 reviews

April 22, 2023

Always excellent customer service. Have been a steady customer for over 15 years because of it. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Slayton, Dave Strohmayer
April 13, 2023

Always great service every time I come in to get my car serviced. Very friendly staff and they were able to service my car in a timely manner. More

by ekasten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Strohmayer
March 08, 2023

Very easy and laid-back atmosphere. Found a issue with passenger air bag, with a used vehicle. Safety concern. More

by Jhop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kumbier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2023

Worst experience that I have ever had. I won't go to this dealer again More

by howardredman02
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Glen Bornick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Slayton
Jan 27, 2023 -

Kayser Chrysler Center of Watertown responded

Howard, I'm disappointed that you feel that in some way we wronged you. We did apologize for cashing your deposit check before your funds were transferred, but you would have needed to tell us before hand. Policy is to send them to the bank right away so we don't have that laying around for something to happen to it. If there is anything you would like to discuss, please let me know. Sincerely, General Manager

Jan 27, 2023 -

howardredman02 responded

I did. I told the salesman that I needed two days to transfer funds. Do you not understand English Howard Redman

January 09, 2023

Very helpful with working with our warranty service, super easy and painless. We will continue to utilize Kayser service for future appointments. More

by klmf54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
January 08, 2023

they were all great Glen went out of his way explain things to us before we left More

by sdborchardt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Kumbier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Slayton, Dave Strohmayer, Jim Kumbier
April 13, 2022

Excellent customer service, especially from Derek Kumbier, who went the extra mile to accommodate us More

by thomas.heuer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Kumbier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2022

Loved my buying experience with Scott! The entire staff at Kayser is knowledgeable, helpful & friendly. Scott took the time to go over everything in the Jeep with me explaining how each f More

by cjhaseleu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Kayser Chrysler Center of Watertown responded

Thank you so much for the kind words. Our mission is to make sure every customer feels welcomed. So glad you had an enjoyable time purchasing your new Jeep. Please do not hesitate to contact us for any additional needs. See you at your first Free service! Sincerely, James Kumbier General Manager

February 16, 2022

The staff at Kayser were great all the way around. No pressure, cooperative and willing to work with you. Even had a great 30 minute conversation with the GM while waiting for our car. Felt like home. More

by wbentel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Slayton, Jim Kumbier, Seth Saunders
December 30, 2021

Glen has been incredible the 14 years I have known him. Always friendly, always pleasant and always professional. Kayser Watertown staff has always been a pleasure to work with. Two generations of our fami More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Kumbier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Slayton, Dave Strohmayer, Jim Kumbier, Seth Saunders
...
5
...