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Kearny Mesa Acura

San Diego, CA

4.7
155 Reviews

5202 Kearny Mesa Rd

San Diego, CA

92111

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Showing 155 reviews

September 19, 2020

Staff is Professional. If work require more time and I need a courtesy car I usually get it. Courtesy car is very nice and drive smooth. More

by Fiona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 20, 2020 -

Kearny Mesa Acura responded

Hi Fiona, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 12, 2020

We go back to Mike with our 09 MDX because we trust him. We always have a great experience In the service dept. Thank you! More

by TDLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fentress
Sep 13, 2020 -

Kearny Mesa Acura responded

Thank you so much for taking a moment of your day to share positive feedback for Mike. We're super happy to know that he's earned your trust and we look forward to treating you to our top quality services in the future!

September 12, 2020

This rating is for the amazing service department at Kearny Mesa Acura. Juan is amazing!! He listens to my concerns, is knowledgeable and very kind. I trust the service department to complete the work More

by rcruz_74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carmona
Sep 12, 2020 -

Kearny Mesa Acura responded

Thank you for the amazing review. We will be sure to thank Juan for providing you with knowledgeable service. We look forward to working with you again.

September 07, 2020

Once you checked and found out that transmission was covered by Acura Care ,every thing went ok I appreciated the use of the courtesy care More

by Docfordk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan , Sean Weaver
Sep 07, 2020 -

Kearny Mesa Acura responded

We are happy to know that we could take care of you and your ride! Please let us know if we can be of any further assistance.

August 29, 2020

Every time I get my car serviced here I walk away happy including this recent service So easy and fast plus a comfortable waiting area More

by Studleymail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James morgan, Sean Weaver
Aug 30, 2020 -

Kearny Mesa Acura responded

Thank you for the excellent review. We are happy to know that you enjoyed our services. We look forward to working with you again.

August 29, 2020

K M Acura does quality work always. Very friendly from the people bringing the the car out of service, to the service advisor to the washer. More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike was excellent.
Aug 30, 2020 -

Kearny Mesa Acura responded

We're super happy to know of your satisfaction in regards to the quality of work done, Patrick. Thank you so much for sharing your feedback for us and please have a wonderful day!

August 27, 2020

I’ve had great experiences with service writer Mike Fentress. Honest and experienced. Always delivers on his promises. I very highly recommend Kearney Mesa Acura. More

by jmk4300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fentress
Aug 28, 2020 -

Kearny Mesa Acura responded

Thank you for the positive review and rating! We are delighted to know that you had a great experience with us and with the help of Mike! We appreciate you recommending us and we are always here to help!

August 27, 2020

The reason I keep buying the Acura brand....the Service department at Kearney Mesa Acura. Always on time, honest and never trying to oversell. I'll keep going to Mike Fentress as long as we have an Acura More

by clivitski1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fentress
Aug 28, 2020 -

Kearny Mesa Acura responded

We are so glad to hear this! Thank you for the kind review. We will make sure to pass on your compliments to Mike.

August 25, 2020

I purchased my new Acura with Hoen Acura, Carlsbad. Less than a week later the breaks were making an unusual noise. After several visits to the Hoen Acura, Carlsbad, I was told by the service manager that More

by acura owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fentress
Aug 25, 2020 -

Kearny Mesa Acura responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Kearny Mesa Acura. Our team strives to deliver an excellent experience all around, and are glad you found this to be the case during your visit for services. If you have further needs or questions regarding your Acura, please reach out!

August 23, 2020

Oustanding sales and service. Tailored to the needs of the customer. Facility is clean and bright. I always know I can trust Kearney Mesa Acura. More

by chip6900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Frentess, Sean Weaver
Aug 24, 2020 -

Kearny Mesa Acura responded

Thank you for the positive feedback! We are happy to know that you had an outstanding experience with us and we hope that you will continue to choose us as your dealership!

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