Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kearny Mesa Acura
San Diego, CA
138 Reviews
Filter Reviews by Keyword
By Type
Showing 138 reviews
December 13, 2023
Please bring back Juan. This dealership sucks now scheduled an appointment and not done till next day no communication no phone calls. Had to uber 3 times no loaner no shutt This dealership sucks now scheduled an appointment and not done till next day no communication no phone calls. Had to uber 3 times no loaner no shuttle. No texts. Go somewhere else. More
by Pd
Employees Worked With
Service
Helpful March 23, 2023
The service department pushed my pregnant wife into getting an unnecessary $150 brake service on a 2-year old, car with $24k miles. Absolute cash-grab scam. I'll never go back. getting an unnecessary $150 brake service on a 2-year old, car with $24k miles. Absolute cash-grab scam. I'll never go back. More
by DealerServiceRate
Employees Worked With
Service Advisor
February 24, 2023
We purchased our 2020 Acura TL at Kearny Mesa Acura and have returned exclusively for service ever since due to the high professionalism and fair treatment by Mike Fentress and the whole service departmen have returned exclusively for service ever since due to the high professionalism and fair treatment by Mike Fentress and the whole service department team. Would recommend Kearny Mesa Acura to anyone. More
by Rick_E
Employees Worked With
Mike Fentress (service)
June 09, 2022
Love my Acura RDX! Wasn’t sure what SUV I wanted. Staff are amazingly helpful. It was such a pleasant change from when I was car shopping before. No high pressure sales Wasn’t sure what SUV I wanted. Staff are amazingly helpful. It was such a pleasant change from when I was car shopping before. No high pressure sales. Gave me the facts and let me take my time. Peggy, Lisa, & Ruben cańt thank you enough! More
by Emma Allen
Employees Worked With
Peggy, Lisa, and Ruben
October 25, 2021
Do not go to this car dealer BEWARE!!! FIND ANOTHER ACURA DEALER THE SALES MANAGER PEGGY SMITH AND DAVID YERGEAU SHOULD BE FIRED AND WHOEVER HIRED THESE EMPLOYESS SHOULD ALSO BE FIRED. I HAVE ALL FACTS VIA DEALER THE SALES MANAGER PEGGY SMITH AND DAVID YERGEAU SHOULD BE FIRED AND WHOEVER HIRED THESE EMPLOYESS SHOULD ALSO BE FIRED. I HAVE ALL FACTS VIA TEXT AND EMAIL TO BACK THIS UP DO NOT DO BUSINESS WITH THESE PEOPLE. PEGGY SENT ME A CAR FAX TWO WEEKS AGO AND AN INVOICE TO PURCHASE IT STATES THIS DEALER DID A FULL INSPECTION OF THE VEHICLE AND THE VEHICLE IS GOOD TO GO. TWO WEEKS LATER STILL NO VIRTUAL TEST DRIVE WHICH THEY PROMISE ON THE INTERNET !!!! xxxxxxxxx!!! I STILL DONT HAVE MY CAR AND MY SALES REP DAVID IS xxxx NEAR IMPOSSIBLE TO SPEAK TO YOU CALL HIM OR TEXT HIM HE DOESNT RESPOND UNTIL DAYS LATER WHICH IS THE REASON I WAS DEALING WITH PEGGY ANYWAY. THE WIRE INSTRUCTIONS TO SEND THE MONEY DOESN'T WORK I HAVE SCREEN SHOTS THAT I FORWARDED TO THE DEALER. CANT UNDERSTAND WHY SOMEONE PAYING CASH FOR A VEHICLE WHY THIS IS THE THIRD WEEK AND I STILL DONT HAVE MY CAR. I CANT FIND OR SPEAK TO MY SALES REP HE IS LIKE TRYING TO FIND WALDO. FINALLY GOT BACK IN TOUCH WITH PEGGY SHE TELLS ME " YOU SHOULD BE HAPPY YOU DIDNT BUY THE CAR BECAUSE THE MOTOR WAS BLOWN.!!!HUH!! I CALLED DAVID MY SALES REP HE SAID THE DEALER SOLD IT OVER THE WEEKEND PEGGY IS LYING. !!!HUH!!! HOW DID YOU SELL A CAR I AM PAYING CASH FOR I HAD A CAR TRANSPORT WAITING TO PICK UP THE VEHICLE FOR 3 WEEKS THAT KEARNY ACURA SPOKE TO AND SCHEDULED THE PICKUP COSTING ME $1145 TO SHIP. TO NJ. WHICH BY THE WAY DAVID LIED IN THE BEGINNING AND SAID THE DEALER HAD TO SHIP THE CAR AND IT WOULD COST ME 1800 I TOLD THEM I HAD MY OWN SHIPPING COMPANY THATS CHARGING ME 1145 AND WAS TOLD I COULDNT USE THEM !!!HUH!!!WHY I PAID CASH FOR THE CAR I SHOULD BE ABLE TO PICK WHO I WANT TO SHIP IT(WHOLE NOTHER ISSUE). HOW DID YOU SELL THE CAR OR DID THE MOTOR REALLY BLOW IF SO WHY DID YOU SEND ME PAPERWORK STATING THE DEALER CHECKED THE CAR AND IT WAS GOOD TO GO. I CALLED ANOTHER SALES REP AND HE TOLD ME SOME GUY DROVE DOWN FROM LA AND PAID CASH FOR THE CAR OVER THE WEEKEND..HUH!!! SO I BEEN TRYING TO BUY THIS CAR FOR 3 WEEKS SOME RANDOM CUSTOMER COMES IN 1 DAY AND LEAVES WITH THE VEHICLE SUPER SHADY. I CALLED PEGGY SHE SAID THIS IS MY PERSONAL PHONE I HAVE PEOPLE AT MY HOUSE I CANT TALK TO YOU ABOUT THIS JUST BE GLAD YOU DIDNT BUY THE CAR...xxx...xxxx THIS WHOLE DEALERSHIP AND EVERYTHING IT REPRESENTS AND STANDS FOR. IF KEARNY ACURA CHALLENGES MY POST OR TRIES TO MAKE IT APPEAR THAT I AM LYING I WILL POST ALL TEXT AND EMAIL COMMUNICATION TO PROVE YOUR EMPLOYEES SHOULD BE JOBLESS AN THIS POST IS 100% FACTS More
by 1998 acura cl
Employees Worked With
PEGGY SMITH and DAVID YERGEAU
June 10, 2021
Great job guys! Thank you for making this a smooth transition into my next lease and being timely with the process! I enjoyed working with you. transition into my next lease and being timely with the process! I enjoyed working with you. More
by Nordoniakyle1
Employees Worked With
Sean Weaver
June 06, 2021
Davie helped us out and was very helpful and responsive. He showed us all models of the MDX's and we decided on an MDX advanced. He was commmunicative in letting us know what Advanced models were arriving He showed us all models of the MDX's and we decided on an MDX advanced. He was commmunicative in letting us know what Advanced models were arriving to the dealership to manage our expectations appropriately due to the chip shortage. It was a pleasant experience. More
by jyu
Employees Worked With
David
June 05, 2021
Had an A1 service done for my 2016 Acura MDX. I waited and service advisor Juan got my vehicle finished and back on the road in a timely manner. I look forward to doing more business with Kearney Mesa Acu and service advisor Juan got my vehicle finished and back on the road in a timely manner. I look forward to doing more business with Kearney Mesa Acura. More
by Olivasergiolivas
Employees Worked With
Juan Carmona
June 04, 2021
People are friendly, we told them what we were looking for and we test drive the car. They had the color we wanted and we drove away with in a couple of hours for and we test drive the car. They had the color we wanted and we drove away with in a couple of hours More
by As3rrano
Employees Worked With
Ruben
