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Kearny Mesa Acura

San Diego, CA

4.8
154 Reviews

5202 Kearny Mesa Rd

San Diego, CA

92111

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Showing 154 reviews

May 05, 2021

Juan Carmona went above and beyond to help me out with my car services ! He’s the best ! I highly recommend going to Juan for anything you need in service More

by Joshmeda12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carmona
May 06, 2021 -

Kearny Mesa Acura responded

Hi Josh, Thank you for your positive feedback. Your satisfaction means everything to us, so we are thrilled to hear that Juan was able to go above and beyond to meet your expectations. We appreciate your recommendation. Thank you for choosing Kearny Mesa Acura and we hope to see you again.

May 05, 2021

They always listen to my comments about issues with the car. They provide accuse wait time estimates and do not try to force me to fix anything. They provide recommendations and accept the items I choose h More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
May 06, 2021 -

Kearny Mesa Acura responded

Thank you for the great review, Steve! We are so happy to learn that our team provided you with attentive and diligent service. If we can be of future service, please come back to Kearny Mesa Acura at any time.

May 04, 2021

Retrieved part from Parts Dept., quickly reprogrammed new fob, on my way. 30 minutes, Nicely done. This program wants more words. Badly done. Change my rating? More

by mhsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fenstress
May 05, 2021 -

Kearny Mesa Acura responded

Hi there, Thank you for your positive review. We strive to assist our customers in a timely manner, so we are pleased to hear about your recent experience. Thank you for choosing Kearny Mesa Acura and we hope to see you again.

April 28, 2021

The customer service and care is top notch at Kearny Mesa Acura! Juan Carmona takes care of his customers and always has their best interest in mind. More

by steve64991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carmona
Apr 29, 2021 -

Kearny Mesa Acura responded

Hi Steve, At Kearny Mesa Acura we would like to thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear that Juan has been able to create this environment for you. Thank you for choosing Kearny Mesa Acura and we hope to continue to assist with all of your future automotive needs.

April 21, 2021

Great dealership, the people, the product and the support are the reason why I bought an Acura and from them. They are meticulous in their work and provide excellent value for their services. More

by Gamma4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Sean Weaver
Apr 22, 2021 -

Kearny Mesa Acura responded

Hi there, We would like to thank you for your five star review of Kearny Mesa Acura. We are thrilled that you have had a positive experience as this is something we strive towards and we appreciate the kinds words about our team. We hope that you enjoy your Acura and we hope to be able to assist you with any of your future automotive needs.

April 21, 2021

Kept me informed of what was going on and what was necessary to repair. Everything was covered under warrantee. They also washed the vehicle after service More

by Fourweavers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 22, 2021 -

Kearny Mesa Acura responded

Hi there, We would like to thank you for your five star review of Kearny Mesa Acura. We strive to make sure that we are always keeping our customers updated and so we are very pleased to hear the details of your repair was successfully communicated to you. We hope to continue to assist you with your automotive needs.

April 21, 2021

The entire process from start to finishwas top notch. The entire process from start to finish was top notch. The friendliness and patience of the staff was exemplary. They were very helpful at every st More

by rdavis6064
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray, Peggy, David, Ruben, David
Apr 22, 2021 -

Kearny Mesa Acura responded

Hello! We appreciate the excellent review and are so glad you had such a good experience at Kearny Mesa Acura. We look forward to seeing you again.

April 15, 2021

Top notch dealership i’ve been with for over a decade. I highly recommend Juan Carmuna tech advisor/specialist who goes above and beyond to help customers. Honest and most of all very friendly! More

by Napster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carmuna
Apr 16, 2021 -

Kearny Mesa Acura responded

Thank you for visiting Kearny Mesa Acura! We're happy to hear our service team was able to provide you with a quick, professional and honest service experience for your car. We hope to see you again in the future.

April 14, 2021

Great experience, they were very friendly and knowledgeable. Helped us work through various deals and models until we had exactly what we wanted within our price range More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Guzman , Sean Weaver
Apr 15, 2021 -

Kearny Mesa Acura responded

Thank you, Tim, for share your great car-buying experience with Sean and Ruben! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Keary Mesa Toyota.

April 13, 2021

The excellent service and outstanding attention to detail that I received from Mike Fentress this visit is consistent with his prior superb customer service.. The vehicle always is returned clean and read More

by Lplsd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 14, 2021 -

Kearny Mesa Acura responded

Hi there, thanks for sharing your compliments for Mike! We're so happy to hear your experience was positive. We truly appreciate your support and welcome you back whenever you need help.

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