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Kearny Mesa Acura

San Diego, CA

4.9
154 Reviews

5202 Kearny Mesa Rd

San Diego, CA

92111

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Showing 154 reviews

April 11, 2021

My B12 service was due and it only took about 2 hours and it was taken care of sufficiently. Very friendly service and I was pleased with no complaints More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 12, 2021 -

Kearny Mesa Acura responded

Thank you for the kind review! We are glad to know that you were pleased with your service. Thank you for choosing Kearny Mesa Acura.

April 09, 2021

Always awesome!! My service advisor James Morgan is always excellent! Straightforward, honest and professional. I’ve been coming here for 3 years and I’ve never been disappointed. More

by JTHBALLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 10, 2021 -

Kearny Mesa Acura responded

Thank you for your loyal business. We truly appreciate you taking the time to mention James from our Service Department. Glad to hear you always have an awesome experience with us at Kearny Mesa Acura. We look forward to seeing you at your next service visit.

April 03, 2021

My trip was for a recall.They did more by checking for My trip was for a recall. They did more by checking for problems of my car. The results was exactly what I expected, for I know my car. I feel they More

by jsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 05, 2021 -

Kearny Mesa Acura responded

Thank you for taking a moment of your day to share the positive experience you had at Kearny Mesa Acura. If there is anything else we can be of assistance with, please do not hesitate to reach out to us. We hope you have a wonderful day!

March 28, 2021

From start to finish I received great customer care. The greeter quickly checked in my car and advisor Juan was polite and explained information about my vehicle. I received a call back from Juan on a time More

by novajos1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Juan, Sean Weaver
Mar 29, 2021 -

Kearny Mesa Acura responded

Hi, novajos1211! Thanks for the shoutout about our Service Department at Kearny Mesa Acura and your five star rating. We definitely work to keep customers in the loops. Stop by any time!

March 27, 2021

I had an exceptional experience and follow up with James Morgan, he answered all my questions and gave feedback as needed. I will call him again in the future More

by ljbegun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morgan, Sean Weaver
Mar 28, 2021 -

Kearny Mesa Acura responded

Thank you for the fantastic feedback! We are pleased to see that James was able to answer all your questions so satisfactorily. If there is anything else Kearny Mesa Acura can answer for you, please be sure to let us know.

March 26, 2021

The dealership was nice and clean. Despite being busy, I was able to get the help I needed and I absolutely love my new Acura! More

by KimO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Peggy
Mar 27, 2021 -

Kearny Mesa Acura responded

Congrats on your new Acura, Kim. We are happy to know that you enjoyed our services. We look forward to your next visit to Kearny Mesa Acura.

March 25, 2021

I had Juan Carmona helped me for my oil change service, very friendly and worked with me for availability for scheduling my appointment. Good service. More

by Chelys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Mar 26, 2021 -

Kearny Mesa Acura responded

Hi, Chelys! We're happy that our Service Department put the happy in your heart. Thanks for sharing! We also appreciate your five star rating of us at Kearny Mesa Acura. Thanks!

March 23, 2021

I have taken my car to Acura in Kearny mesa for the entire life of my car. Juan has helped me pretty much the entire time. He’s always so nice & professional. I will continue to bring my car here for a More

by irenerm1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carmona
Mar 24, 2021 -

Kearny Mesa Acura responded

Thank you for visiting Kearny Mesa Acura. We will be sure to thank Juan for providing you with excellent seivce. We can't wait to work with you again.

March 20, 2021

Jason was super friendly and helpful. He thoroughly explained the issues and was able to get my car in and out quickly. I would definitely recommend. More

by sk5544
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 21, 2021 -

Kearny Mesa Acura responded

It's our goal to make every visit as quick and easy as possible, so we're so happy to learn that Jason made that happen for you! Thank you for choosing Kearny Mesa Acura, and we hope you continue to choose us in the future.

March 20, 2021

Incredible service as always! Juan C. is the best service advisor, and he kept me informed throughout the process. I highly recommend Kearny Mesa Acura to service your vehicle. More

by Frank10152003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carmona , Sean Weaver
Mar 21, 2021 -

Kearny Mesa Acura responded

It's so wonderful to hear how helpful Juan C. was during your service appointment! Thank you for rating Kearny Mesa Acura, and we hope to continue working with you in the future.

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