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Kearny Mesa Acura

San Diego, CA

4.7
155 Reviews

5202 Kearny Mesa Rd

San Diego, CA

92111

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Showing 155 reviews

March 20, 2021

Incredible service as always! Juan C. is the best service advisor, and he kept me informed throughout the process. I highly recommend Kearny Mesa Acura to service your vehicle. More

by Frank10152003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carmona , Sean Weaver
Mar 21, 2021 -

Kearny Mesa Acura responded

It's so wonderful to hear how helpful Juan C. was during your service appointment! Thank you for rating Kearny Mesa Acura, and we hope to continue working with you in the future.

March 19, 2021

The service was great! Mike Fentress, the advisor at the dealership was quite knowledgeable and helpful in assisting me get the services my car needed. He was also helpful in advising me what repairs I will More

by Attorneyoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fentress, Sean Weaver
Mar 19, 2021 -

Kearny Mesa Acura responded

We're happy to hear your service experience at our store exceeded your expectations! Thank you for your business and we look forward to your next visit.

March 17, 2021

Service visits are always carried out in a timely and high quality fashion. All personnel are friendly and professional without being condescending. We have always felt that we are getting only the ser More

by milesbowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fentress
Mar 18, 2021 -

Kearny Mesa Acura responded

Hi there, thank you so much for the five-star review! We're thrilled to hear your experience was positive. We appreciate your business and hope to work with you again.

March 11, 2021

Our family has dealt with.Kearny Mesa Acura for over thirty years, and we have received excellent service for that period of time for three Acuras. More

by Denno family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Mar 12, 2021 -

Kearny Mesa Acura responded

Hi Denno Family, thank you so much for sharing your feedback! We're thrilled to hear your experience with our team was excellent. We appreciate your business and welcome you back anytime.

March 05, 2021

The service team at Kearny Mesa Acura are spot on. Efficient, thorough and reliable care is standard and they are always ready to go the extra mile when problems arise on any front. More

by Mary Lippman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Mar 06, 2021 -

Kearny Mesa Acura responded

Thank you so much for taking the time to share your great feedback for us at Kearny Mesa Acura, Mary. Feel free to contact us if we can do anything else!

March 05, 2021

Went in unannounced a day before my appointment and was taken care of without any hesitation. Mike offered a loaner vehicle since they had to keep my vehicle overnight and kept me aware of my vehicle’s sta More

by xtianaxel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 06, 2021 -

Kearny Mesa Acura responded

Thank your for visiting Kearny Mesa Acura for your service needs. We're always happy to take care of you and your Acura. If there is anything else we can help with, please do not hesitate to let our team know!

March 03, 2021

Very friendly , not pushy . Made the process very enjoyable and I drove off with my dream car . The sales man made sure to give us multiple options to fit our budget . More

by Lizzy.pizana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Mar 03, 2021 -

Kearny Mesa Acura responded

Thank you for the kind review! We are glad to know that you had a great experience with our Sales Department. Congrats and happy driving!

February 27, 2021

Another great servicing. Along with routine service I received a good deal and warranty on replacement tires and a door seal. Service department was friendly and efficient. More

by JCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carmona
Feb 28, 2021 -

Kearny Mesa Acura responded

Thank you for stopping at Kearny Mesa Acura! We appreciate your business!

February 27, 2021

My vehicle had a valve failure late in the day. The service department waited late for me to be towed in and provided a loaner. Thank you Kathy Carpenter and Juan Carmona. More

by JCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carmona and Kathy Carpenter
Feb 28, 2021 -

Kearny Mesa Acura responded

Thank you for taking the time to leave a review. We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!

February 25, 2021

Juan is always so helpful, proactive, communicative and responsive to questions - he consistently does a fantastic job! My car is out of warranty, but I keep coming back because I trust that the work will More

by Asmithsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 26, 2021 -

Kearny Mesa Acura responded

Thank you for the great review! We are so pleased to see that Juan's outstanding service consistently exceeds your expectations and that you find him to be trustworthy. If you need anything else, please be sure to let Kearny Mesa Acura know!

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