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Kearny Mesa Subaru
San Diego, CA
166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 166 reviews
February 13, 2024
Everyone at dealership was GREAT! & I LOVE! My car! Named it TONKA! It does take care of me & it is now part of my family!!!…THANK YOU! SUBARU!!! 🥰 & I LOVE! My car! Named it TONKA! It does take care of me & it is now part of my family!!!…THANK YOU! SUBARU!!! 🥰 More
by christycritter1
Employees Worked With
Rick & Angel & Michael
December 12, 2023
It was an easy process with no hassle. The staff was pleasant to work with. This is the best experience I experienced in car buying. The staff was pleasant to work with. This is the best experience I experienced in car buying. More
by belodebra
Employees Worked With
Diego and Jimmy "Pineapple"
September 11, 2023
I came in to trade in a leased car for a used car. The salesman (Colton) was very friendly and explaining the car said it included the car alarm and had an extended warranty... This was all before neg The salesman (Colton) was very friendly and explaining the car said it included the car alarm and had an extended warranty... This was all before negotiations for the car. Long story short, it wasn't until I was signing the papers to purchase the used car when it was about $6000+ more than I anticipated... and it was the "extra car alarm and the extended warranty" that caused the price to go up... I re-iterated what he told me but obviously didn't mention it and I spoke with the manager (Tim) about it and he didn't back down either... I walked out... However, I did come back the next day and still bought the car (minus the car alarm and the extended warranty) I just felt that they had a price on the car and mis-led me and knew they were misleading me... I love the car...but this is the 2nd time I've visited this dealership and both times I did not find them very customer friendly... More
by drmalchow
Employees Worked With
Colton Shriver
August 23, 2023
Excellent customer service. A transparent and honest dealership that will do everything they can to assist in the car buying process. A transparent and honest dealership that will do everything they can to assist in the car buying process. More
by Jggkmm
Employees Worked With
Daisy, Elliot
July 28, 2023
We researched small SUV’s online and started with Subaru, mainly because several friends are very happy with their Subaru’s but also for the safety features. We were very fortunate to be approached by Diego mainly because several friends are very happy with their Subaru’s but also for the safety features. We were very fortunate to be approached by Diego Castro when we arrived at Kearny Mesa Subaru’s lot in May and were extremely pleased with his casual yet knowledgeable sales approach. We ended up ordering a 2024 Crosstrek with Diego’s guidance and were very pleased with how he regularly kept us informed of when to expect its arrival. When our Crosstrek arrived, Diego helped make the purchasing process as painless as possible. Now, one month later, we are very happy with our purchase. More
by sdmaryp
Employees Worked With
Diego Castro
July 12, 2023
I started my research online which I prefer and site was clear and accurate. Diego was then my contact person and he was helpful, professional, efficient, friendly and honest. Cameron after the sale was ve clear and accurate. Diego was then my contact person and he was helpful, professional, efficient, friendly and honest. Cameron after the sale was very helpful. Smooth transaction from beginning to end. Only difficulty was having to wait for model I ordered which is very common these days. More
by gpgibson66
Employees Worked With
Diego, Cameron
July 10, 2023
The sales person was great - she helped me a lot and was on time for our meeting. The finance guy was good - I got out of there in less than 90 minutes. They did try to give me a 6.99% finance loan - I told on time for our meeting. The finance guy was good - I got out of there in less than 90 minutes. They did try to give me a 6.99% finance loan - I told them NO I got a 5.64% one from my credit union. They make a lot on subaru financing......I would recommend them though. More
by kp44
Employees Worked With
Christina
June 02, 2023
Huge shout out to service advisor John Kanikowski. You can tell he does his job well and most importantly he cares about his customers. He went above and beyond in service and I cant say thank you eno You can tell he does his job well and most importantly he cares about his customers. He went above and beyond in service and I cant say thank you enough. More
by chrissd1234
Employees Worked With
John Kanikowski
