Kearny Mesa Toyota
San Diego, CA
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462 Reviews of Kearny Mesa Toyota
BT Security was added to my vehicle purchase without transparent disclosure or informed consent. I was actively guided to install and activate the system during delivery, without being clearly told that transparent disclosure or informed consent. I was actively guided to install and activate the system during delivery, without being clearly told that it was an optional paid add-on. Only after activation did I realize what it actually was. When I requested cancellation, I was told that because it had already been activated, it was non-cancelable, which placed me in a no-win situation. This practice raises serious concerns about sales transparency and consumer rights. A customer should never be put in a position where a paid service is activated before full understanding and explicit approval. I strongly urge future buyers to carefully review every add-on and refuse activation of any service you do not fully understand before signing or taking delivery. More
Wonderful sales team, friendly, had a great discount, provide a comprehensive and objective assessment of a vehicle, including its performance, features, and overall value. provide a comprehensive and objective assessment of a vehicle, including its performance, features, and overall value. More
The sales rep was friendly and easy to work with. As part of the vehicle purchase, I am supposed to receive front and rear carpet floor mats which iI have not yet received. As part of the vehicle purchase, I am supposed to receive front and rear carpet floor mats which iI have not yet received. More

